Alert operations and support on risky trial add-ons

Operations coordinators miss subscription switches to trial with add-ons, leaving risky accounts unmonitored. Instant alerts send context so staff can flag fraud quickly.

Overview

Missed trial add-ons create fraud exposure and extra work for operations. Routing those subscription changes into ops channels and creating follow-up tasks turns reactive checks into proactive monitoring, helping eliminate missed follow-ups and surface abuse sooner.

Notable Features

Send contextual alerts to ops
Flag accounts with trial add-ons
Create support follow-up tasks