Alert marketing ops for add-on purchases to provision

Marketing ops miss add-on purchases when deal product fields change, causing provisioning delays. Alerts deliver purchase details to support so provisioning and follow-ups begin promptly.

Overview

Missed add-on provisioning creates frustrated customers and extra work for marketing ops and support. This workflow routes deal product changes into support tools and ticketing so provisioning and follow-ups happen without manual handoffs.

Notable Features

Send support alerts for add-ons
Include deal and order details
Trigger only for specified products