Create feature in Aha and add note in Freshdesk when ticket is updated
Create feature in Aha and add note in Freshdesk when ticket is updated
Create new features in Aha when a Freshdesk ticket is updated and meets your criteria. Add a note back to the original ticket with the new feature reference ID for clearer communication and improved product management.
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Overview
Create new features in Aha when a Freshdesk ticket is updated and meets your criteria. Add a note back to the original ticket with the new feature reference ID for clearer communication and improved product management.