FEATURED
FEATURED
Why Grammarly Became Superhuman—and What It Says About the Next Era of AI
Grammarly didn’t just change its company name—it changed the story of AI.
In a deep-dive conversation following the company's rebrand, Superhuman CEO Shishir Mehrotra joins Zapier CEO Wade Foster to unpack why this move signals a seismic industry shift: AI is moving from tools you have to remember to use to infrastructure that works wherever you do. Superhuman’s “AI superhighway” already makes 100 billion LLM calls a week, running across over 1 million apps and websites where work happens.
Shishir shares how Superhuman Go—the company's proactive AI assistant—turns intention into execution, how to run four products as a “compound startup,” and why the next frontier of AI-driven productivity won’t look like traditional software at all.
A rare glimpse into a monumental shift—from AI as a product to AI as the plumbing of modern work.
What does it take to reinvent a billion-dollar SaaS company in the age of AI? For Intercom, the answer was refocusing the business, betting everything on an AI-first future, and a $50 million pricing model gamble. In this episode, co-founder Des Traynor pulls back the curtain on the bold moves that reset Intercom’s trajectory and turned its AI agent, Fin, into a powerhouse that resolves 65% of customer conversations.
If you’re leading AI transformation, this is the playbook: how to make the painful cuts, how to reset culture, and how to price AI in a way that actually works. It’s not theory—it’s the story of one of the biggest AI reinventions in SaaS.
51 min
51 min
51 min
Series
Series
VIDEO
Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a
C-suite leader who’s scaling AI across their organization—turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave.
VIDEO
Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a C-suite leader who’s scaling AI across their organization—turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave.
VIDEO
Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a
C-suite leader who’s scaling AI across their organization—turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave.
VIDEO
Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a
C-suite leader who’s scaling AI across their organization—turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave.
VIDEO
A series about the builders who saw what others couldn’t—and made it real. These are stories of human transformation, where automation isn’t just technology, but a lens to rethink how we live, work, and see ourselves.
VIDEO
A series about the builders who saw what others couldn’t—and made it real. These are stories of human transformation, where automation isn’t just technology, but a lens to rethink how we live, work, and see ourselves.
VIDEO
A series about the builders who saw what others couldn’t—and made it real. These are stories of human transformation, where automation isn’t just technology, but a lens to rethink how we live, work, and see ourselves.
VIDEO
A series about the builders who saw what others couldn’t—and made it real. These are stories of human transformation, where automation isn’t just technology, but a lens to rethink how we live, work, and see ourselves.
PODCAST
4% of people in U.S. prisons are believed to be innocent—even fewer are ever exonerated. Kerry Robinson is one of them. The 4% is a four-part series chronicling Kerry’s wrongful conviction, the broken system that put him behind bars, and the fight that won his freedom nearly 20 years later. It’s a story of injustice, resilience, and the science that turned the tide.
PODCAST
4% of people in U.S. prisons are believed to be innocent—even fewer are ever exonerated. Kerry Robinson is one of them. The 4% is a four-part series chronicling Kerry’s wrongful conviction, the broken system that put him behind bars, and the fight that won his freedom nearly 20 years later. It’s a story of injustice, resilience, and the science that turned the tide.
PODCAST
4% of people in U.S. prisons are believed to be innocent—even fewer are ever exonerated. Kerry Robinson is one of them. The 4% is a four-part series chronicling Kerry’s wrongful conviction, the broken system that put him behind bars, and the fight that won his freedom nearly 20 years later. It’s a story of injustice, resilience, and the science that turned the tide.
PODCAST
4% of people in U.S. prisons are believed to be innocent—even fewer are ever exonerated. Kerry Robinson is one of them. The 4% is a four-part series chronicling Kerry’s wrongful conviction, the broken system that put him behind bars, and the fight that won his freedom nearly 20 years later. It’s a story of injustice, resilience, and the science that turned the tide.