Zapier Status

All Systems Operational

Website Operational

Zaps Operational

Instant Triggers Operational

Polling Triggers Operational

Searches & Writes Operational

Apps Operational

Developer Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Polling Triggers Reliability

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Polling Triggers Response Time

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Instant Triggers Reliability

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Instant Triggers Response Time

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Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

Chatbots embedded as a pop-up [only] are down

Resolved - This incident has been resolved.

On April 15th 3:16 PM UTC, we experienced an issue whereustomers using the embeded Zapier Chatbots as pop-up were seeing an error when loading the Chatbot. No data loss is anticipated for this incident.
If you run into any trouble accessing Zapier.com, please reach out to our Support Team: https://zapier.com/app/get-help
We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Apr 15, 08:19 PDT

Identified - We continue to investigate the issue specifically affecting embedded Chatbots that use knowledge sources. At this time, the issue remains as previously reported, and our efforts are ongoing to identify and implement a resolution. We will provide another update as soon as more information becomes available or by 07:30 PDT / 15:30 UTC at the latest.
Apr 15, 05:44 PDT

Update - We are continuing to investigate this issue.
Apr 15, 03:45 PDT

Investigating - We are currently investigating this issue.
Apr 15, 03:44 PDT

Identified - We are investigating an issue affecting Chatbots embedded as a pop-up [only]. Here's the error message you might see: chatbots.getChatbotKnowledgeSources — no data loss is anticipated for this incident. We will update the StatusPage within two hours at 05:30 PT / 13:30 UTC. If you have further questions, please reach out to our Support Team: https://ai-chatbot-help.zapier.app/contact-us.
Apr 15, 03:30 PDT

Brief Interruption in Chatbot, Interfaces, and Tables Services

Resolved - The issue has been Resolved -- On April 12th from 6:20 AM UTC to 6:48 AM UTC, a temporary disruption impacted our Chatbot, Interfaces, and Tables services, potentially causing delays in Zap processing. During this period, our API remained fully operational, handling hooks without any interruptions.

Services have been stabilized, and we have not detected any data loss or specific error reports.
All Zaps are currently processing as usual. If you encounter any issues or require further assistance, please contact our Support Team: https://zapier.com/app/get-help.
Apr 15, 00:51 PDT

Monitoring - The incident started earlier today at 6:20 AM UTC, causing a temporary disruption to some of our services. These included our Chatbot, Interfaces, and Tables, which may have caused some delays in Zap processing. However, kindly note our API continued to function as normal during this period, receiving hooks without any interruption.
As of 6:48 AM UTC, the services affected appear stable again. We have not detected any data loss associated with this issue, and there have been no specific error messages reported.
Rest assured, we are continuously monitoring the situation closely. Although the issues appear resolved, we will remain vigilant and ensure that the smooth running of our services remains our priority.
Remember that your Zaps are still operational and processing as usual. If you encounter any issues or need further assistance, please don't hesitate to contact our Support Team: https://zapier.com/app/get-help.
Apr 12, 01:40 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

Slight Delay in Zaps with Polling Triggers

Resolved - The issue has been Resolved -- all Zaps with polling triggers will run without a delay. Zap Runs and Tasks continued to process during this incident — no data was lost.

On April 13th, we identified that our production-polling Redis replicas were not functioning as expected. This anomaly caused an increased load on our primary Redis server. Fortunately, our monitoring systems and redundancy protocols ensured that there was no interruption in service aside from a slight delay. Zapier.com remained fully operational, and all Zaps continued to run and process tasks without any data loss.

Our engineering team has resolved the connectivity issues with the Redis replicas.

If you notice any delays in your Zaps with polling triggers, please reach out to our Support Team: https://zapier.com/app/get-help

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Apr 13, 12:22 PDT

Monitoring - We've implemented a fix to address an issue that was causing a delay in polling triggers. The fix has now mitigated those impacts and you shouldn't see any delay in your Zaps with polling triggers.

Please note that no data loss has been experienced during this incident.

We'll continue monitoring and update this StatusPage within the next 24 hours once we're confident the fix has fully resolved the issue. If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help
Apr 13, 10:21 PDT

Investigating - Zaps with polling triggers may be experiencing slight delays. No data loss is anticipated.

We are currently investigating this issue. We will update the StatusPage with further updates.

We appreciate your patience while we resolve the issue. For any concerns related to this incident, you can contact Support here: https://zapier.com/app/get-help
Apr 13, 09:33 PDT

Apr 12, 2024

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

Email by Zapier actions getting throttled

Resolved - This incident has been resolved.
Apr 4, 05:27 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 4, 04:36 PDT

Apr 3, 2024

No incidents reported.

Apr 2, 2024

Zapier Community is inaccessible

Resolved - The Zapier Community is operational again. The spam posts have been removed and additional steps have been taken to prevent the Community from getting spammed.

Thank you so much for your patience while we looked into resolving this.

Please let us know if you still have any questions and/or we can help at:

https://zapier.com/app/get-help

All the best,
~ Zapier Support
Apr 2, 06:46 PDT

Monitoring - A spam attack on our Community page occurred over the weekend. We had previously disabled access during our investigation but as of 6:41am PDT, the Community is back online and we have removed the spam messages.

Posts created and published during this time may experience some delays in visibility. We appreciate your patience and understanding while the Community is coming back online.
Apr 1, 07:01 PDT

Identified - We're aware of a spam attack on the Zapier Community that started taking place over the weekend. We've disabled access to the Community and are actively working towards remediation.

We apologize for the inconvenience—and we are aiming to resolve this as quickly as possible.
Apr 1, 04:04 PDT

Zap runs stuck in Playing status

Resolved - On April 1, 2024, from approximately 15:32 UTC to 16:47 UTC, Zap runs were stuck in a playing status.

Our team resolved the issue preventing Zap runs from playing as expected and identified a solution to play any impacted Zap runs.

All impacted Zap runs have now been played successfully.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to fully resolve this incident. If you have any questions or require further assistance, please reach out to our support team: https://zapier.com/app/get-help.
Apr 2, 06:19 PDT

Identified - We have identified and resolved the issue that caused Zap runs to have a “Playing” status. New Zap runs should play as expected.

Our team is working to play any Zap runs with the status “Playing”. We appreciate your patience and understanding as our team works to resolve this issue.

If you have any questions or require further assistance, please reach out to our support team: https://zapier.com/app/get-help.
Apr 1, 10:40 PDT

Investigating - We're currently investigating an issue that is affecting Zap runs on Zapier. For some users, Zap runs are stuck in a "Playing" status.

Our team is working to investigate and resolve this issue. We greatly appreciate your patience while we work on this issue.

If you need any assistance or have queries, feel free to reach out to our support team: https://zapier.com/app/get-help. We’ll keep you updated.
Apr 1, 09:57 PDT