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MS Teams: Bad rated tickets

“Automatically post bad rated tickets for Support to Team Leads group chat.”

Emily Joy Siacreated by Emily Joy Sia

This Zap uses a private app.

This means the developers of this app haven’t completed our full quality assurance steps. Zapier has limited details on this app and as a result can’t offer support for it. If you have questions about this app, please contact the person who gave you access to this Zap.
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How Zapier works (57 sec)
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Trusted at companies large and small

This Zap works in 4 steps …

  • Step 1 - Trigger

    Anytime a new ticket is created in Zendesk

  • Step 2 - Action

    Find an agent in Zendesk

  • Step 3 - Action

    Filter my data in Filter by Zapier

  • Step 4 - Action

    Send chat message in Microsoft Teams

    • 2 minutes to set up
    • Get back 1.2 hrs /week
    • 15 people use this app pairing

    This Zap uses the following 3 apps

    • Zendesk logo
    • Filter by Zapier logo

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