Create customer and send survey in Retently when conversation updated in Kustomer

“Anytime a conversation updated is created in Kustomer, filter my data in Filter by Zapier, delay my Zap in Delay by Zapier, etc.”

created by Jessica Cervellon

How Zapier works (57 sec)

How Zapier works (57 sec)

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This Zap works in 4 steps …

2 minutes to set up
Get back 1.2 hrs /week
2 people use this zap

This Zap uses the following 4 apps

Kustomer
Kustomer is a powerful omnichannel customer service solution.
Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Delay by Zapier
Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
Retently
Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys. Collect, analyze, and act on valuable customer feedback.

More ways to use these popular apps!

Check out all the other ways you can connect Kustomer and Filter by Zapier.