Customer Competitor Intelligence Analyst

“The Customer Intelligence Agent is an autonomous AI-powered workflow built with Zapier that collects insights from customer discussions across forums, blogs, and social media. It processes this data to identify trending topics, pain points, and emerging preferences. The agent then converts these insights into actionable content ideas and marketing strategies, helping businesses stay ahead of customer expectations without manually tracking every platform. Key Functions: ✅ Sources important information from where customers talk about products (e.g., reviews, forums, blogs). ✅ Analyzes text for common themes, complaints, and wish-list features. ✅ Generates content ideas (posts, captions, or ad angles) tailored to those trends. ✅ Suggests business improvement strategies based on real customer feedback. ✅ Outputs results in Google Sheets, and send notifications via email. Ideal For: Social media managers Marketing teams Small business owners Product managers looking to stay close to customer sentiment”