Product Engineering Team Manager

Bryan Helmig
Bryan Helmig / October 5, 2017


Hi there!

We're looking for a Product Engineering Manager to lead our growing product engineering team at Zapier. Interested in helping build the tool that powers automation for millions of professionals? Then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully you'll take the leap of faith and apply.

Even though our job description may seem like we are looking for a specific candidate, the role inevitably ends up tailored to the individual who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if:

You're motivated by building effective engineering teams and are happy to roll up your sleeves and dive into code when needed.

Also, we'll soon be hiring a Frontend Engineering Team Manager and Platform Engineering Team Manager, so if those are more interesting to you – keep your eyes peeled or maybe set up this Zap.

About You

You are a skilled engineer. You've got a strong background working in some our stack (Python, Django, React, etc.) – even if you aren't a daily coder, you regularly exercise your coding muscles and try to be an asset on any technical context your team may need.

You are an effective team builder. This isn't your first rodeo. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team. You may not have hired or managed hundreds of people before, but you have hired, trained, and managed at least one engineer before.

You're adaptable. You've been in fast growing companies and know how to build, change, and adapt to the needs of a company as it grows.

You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.

You can keep track of, prioritize, and lead multiple projects. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces – ideally making development even easier.



Things You Might Do

Zapier is a startup, so you'll likely get experience on many different projects across the organization. Here are some things you'll get a taste of:

  • Develop effective ways to communicate, monitor, and lead your team through weekly one-on-one’s and team meetings.
  • Keep the leadership team informed on your team’s progress in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
  • Build rapport with each member of the Product Engineering Team and support them through coaching and mentorship to help level up their skills.
  • Participate in code reviews, learning and spreading technical knowledge throughout Zapier – moving knowledge to documentation where appropriate.
  • Occasionally dive into the code; fixing bugs, improving developer experience, smoothing edges – sometimes even spiking out small proofs of concept.
  • Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set technical roadmaps that will achieve business goals through engineering best practices.
  • Actively recruit, onboard, and train new engineers at Zapier. This might involve tweaking the skills portions of interviews, or writing better documentation.
  • As part of our All Hands Support initiative, help customers have the best experience with Zapier as possible.


About Zapier

For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe that credentials don't say everything. Our CTO has a finance degree. Our CEO has an engineering degree. Our CPO has a mechanical engineering degree. What you love doing is way more important than the credentials you have.

We believe in a safe, welcoming and inclusive environment. All teammates at Zapier agree to a code of conduct.



The Whole Package

Location: Planet Earth.

If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 100+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, New Zealand and Australia. You just have to be talented!

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage
  • Retirement plan with 4% company match
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents

Pick your own equipment. We'll set you up with whatever mac laptop + monitor combo you want plus any software you need.

Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.

Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies.


How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question.

Complete this form with answers to the questions below. Make sure each answer stands alone as we review question-by-question instead of applicant-by-applicant.

  1. Tell us why you'd be a good fit for this role.
  2. What is your philosophy about management?
  3. How many people have you managed in the past? And what were your responsibilities managing them?
  4. Tell us about the different types of engineers you've managed or worked with in the past. Which type best represents you?
  5. What has been the most challenging problem you have faced as a manager and how did you solve it?
  6. Please share links to any public work (github, gitlab, personal website, etc.)
  7. Tell us about the hardest technical problem you've solved personally? With your team?
  8. Do you miss doing individual contributor work as a manager?
  9. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Finally, wait for us to reply. We reply to everyone, even if we don't seem like a good fit.

Apply Here

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, religion, national origin, sex, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.