Product Designer

Mike Knoop
Mike Knoop / November 18, 2016

Hi there!

We're looking for a Product Designer to join the product team at Zapier. Interested in designing a product that helps the world automate their work so they can get back to living? Then read on…

About You

You're a maker. Most of what you'll do on a daily basis is designing, mocking, prototyping, testing, and iterating on the core Zapier product. Today, Zapier serves over 1 million users, enabling them to connect 750+ apps in over a million ways, and we're just getting started.

You design in HTML and CSS, and you're not afraid of JS. You'll be committing your work alongside engineers in our main codebase. The frontend of Zapier is primarily built in React which you'll get introduced to if you're unfamiliar. This is a strong opinion the Zapier design team takes. Photoshop-only designers need not apply.

You design for the web. Your design is modern and clean. You've built functional web-apps before and understand the ramifications of web-app trends. You spend less time in Sketch than you do in your code editor and browser. You probably spend an equal amount of time with Chrome Dev Tools open as you do closed.

You're a master at handling complexity. Behind the scenes, Zapier is a technical beast, but you thrive at delivering a joyful, easy-to-use experience to each customer so they can succeed at using the product. Zapier is probably the hardest product you'll ever work on.

Your design process might include wireframing, low-fidelity mocking, high-fidelity mocking, and plenty of user testing along the way. You don't "toss designs over the wall" rather you work closely with engineers to implement your own designs.

You can prioritize the 5 projects on your plate. There's no shortage of things you could be doing at Zapier. But you're a pro at prioritizing your work. You're comfortable communicating and when something is blocking you, you aren't shy about reaching out to fellow teammates to get back up and running as quickly as possible.

You love working with customers (and teammates) to help understand their needs and generate a product spec. You can help turn that spec into reality.

You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

You love to set your own course with our shared set of goals. At Zapier, you'll have a weekly project meeting and then you go make things happen. You default to action.

Things You Might Do

Zapier is a startup, so you'll likely get your hands dirty in a little bit of everything. That said, here are some things you'll do:

  • Design, mock, prototype, test, and iterate on Zapier's main user-facing product
  • Get your hands dirty implementing your designs in HTML, CSS, and some JS
  • Ship to hundreds of thousands of active users every day
  • Help conduct A/B tests and other experiments
  • Work and ship product independently
  • Give back to the community via open source and blog posts
  • Help customers via support to ensure they have the best experience possible
  • Experiment: this is a startup so everything can change

About Zapier

For the past five years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use.

We believe that there are jobs that a computer is best at doing and that there are jobs that a human is best at doing. We want to empower businesses everywhere to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have 10x the impact with less work.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe that credentials are not needed. Our head of development has a finance degree. Our head of business and marketing has an engineering degree. Our head of product has a mechanical engineering degree. What you love doing is way more important than the credentials you have.

The Whole Package

Location: Anywhere.

If you want to work remote, that's cool. If you want to work near others, that's cool too. Our team is distributed across the world because it lets us work with the best people. The Product Team currently has team members in Illinois, British Columbia, Hawaii, New York and Oregon. You don't have to be located in the USA, you just have to be talented!


  • Competitive salary
  • Great healthcare + dental + vision coverage
  • Retirement plan with 4% company match
  • Profit sharing
  • 2-3 annual company retreats to awesome places

Pick your own equipment. We'll set you up with whatever laptop + monitor combo you want plus any software you need.

Unlimited vacation policy (plus we insist you take at least 2 weeks off each year - this isn't a vague policy where unlimited vacation means no vacation).

Work with awesome companies around the world. We partner with the best software companies in the world and you'll constantly get to interact with people from these great companies.

Set your own destiny. As an early product team member, you have the opportunity to shape the position and role to be what you want it to be.

How to Apply

Applying is simple.

Complete this form with the answers to the below questions.

  1. Tell us about yourself.
  2. Include links to your portfolio/website/twitter/dribbble/etc. Include at least one live-on-the-internet product you've designed and built.
  3. Pick one specific product feature you've designed and built. Explain your process from 0 to shipped. Make sure to include sketches, wireframes, mocks, screenshots, and narrative to effectively describe your design process towards designing and building this feature.
  4. Look at this list and pick the 10 things that most excite you. Also pick the 10 things that least excite you. Don't pick by your opinion of importance, this is mostly to see interest/experience. Please put this answer somewhere like Gists or Pastebin and include a link in your email.
  5. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Finally, wait for us to reply. We reply to everyone, even if we don't seem like a good fit.

Apply Here

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, religion, national origin, sex, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.