Marketing Specialist

Danny Schreiber
Danny Schreiber / July 6, 2016

As of August 29, we are no longer taking applications for this role.

We're looking for someone who's eager to help rapidly grow our user base, create content that helps customers succeed, and build meaningful relationships with partners. If this excites you, then read on!

We know applying for and taking on a new a job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully you'll take the leap of faith and apply.

About You

Well-written copy brings a smile to your face. You aim to help users understand features with instructional walkthroughs, not perplexing prose.

Long-term customer success trumps short-term revenue. You're driven to help customers get their first win, not their first invoice.

Sustainable user growth is a top priority. When considering a marketing effort, you evaluate if time invested will lead to ongoing increased sign-ups, not a one-day bump.

Results speak for themselves. Data drives your decisions, and you measure success using numbers. You take risks, but you learn from the outcomes.

Strong relationships maximize success. You know that the content you publish is only effective if it's distributed far and wide, and to do so, you find, rely on and maintain hundreds of relationships.

Action beats inactivity. When you're given a task, you take ownership and find an effective way to complete it, whether or not it requires dozens of Google searches.

Learning gives you satisfaction. You strive to improve your work and expand your marketing knowledge.

Marketing blogs or books are part of your regular reading. You stay up on online marketing trends and eagerly experiment with new strategies, tactics and tools.

Details matter. You recognize that a small tweak, like the copy of a button, could improve a user's experience and result in a faster path to success.

Things You Might Do

Zapier is a startup, so you'll get experience with a little bit of everything. That said, here are some things you'll get to work on:

  • Maintain meaningful relationships with Zapier's integration partners
  • Tell customer and partner success stories
  • Create marketing content of all types, including blog posts, webinars, and how-to guides
  • Experiment with strategies for educating a variety of personas about Zapier
  • Curate creative use cases that show users and potential users the possibilities of Zapier

About Zapier

A team gathering during the Zapier Retreat VIII in Destin, Florida.

For the past four years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use.

We believe that there are jobs that a computer is best at doing and that there are jobs that a human is best at doing. We want to empower businesses everywhere to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have 10X the impact with less work.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe that customer service is what makes great products. Everyone does support at Zapier because when everyone does support, everyone puts the customer at the center of their role.

We believe that credentials don't say everything. Our CTO has a finance degree. Our CEO has an engineering degree. Our CPO has a mechanical engineering degree. What you love doing is way more important than the credentials you have.

The Whole Package

Members of the Zapier team in Destin, Florida for Zapier Retreat VIII.

Location: Anywhere you want; Zapier welcomes international applicants, too.

If you want to work remote, that's cool. If you want to work near others, that's cool, too. The Zapier marketing team operates across five time zones with people in California, Minnesota, Iowa, Illinois, New York, Portugal, and Thailand.

Compensation:

  • Based on experience
  • Great healthcare + dental + vision coverage
  • 401k retirement plan with 4% company match
  • Profit sharing
  • 14 weeks paid leave for new parents
  • 2-3 annual company retreats to awesome places

Pick your own equipment. We'll set you up with whatever laptop + monitor combo you want plus any software you need.

Unlimited vacation policy (plus we insist you take at least 2 weeks off each year—this isn't a vague policy where "unlimited vacation" means no vacation).

Work with awesome companies around the world. We partner with the best software companies in the world and you'll constantly get to interact with people from great companies.

Set your own destiny. Grow as an individual and professional.


How to Apply

Send an email to marketingspecialist@zapier.com with the subject line Marketing Specialist. In the email:

  • Tell us why you'd be a good fit for this role
  • Tell us how you heard about this position
  • Share two links that represent your best work and provide one-sentence summaries of each

Then complete these two short exercises, including them in the body of your email:

  1. Answer this question in 100 words or less: "What is Zapier and what are three ways the tool could help me if I was a small business owner?"
  2. Create a short guide (500 words or less) on how to set up filters in Gmail. Author this post in a Google Doc, set the "Get shareable link" setting to "On - Anyone with the link" and include the link in your email.
  3. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Finally, wait for us to reply. We reply to everyone, even if we don't seem like a good fit.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, religion, national origin, sex, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.