Infrastructure Engineer

James Carr
James Carr / July 12, 2017

Hi there!

We're looking for someone to join our Infrastructure Engineering team at Zapier. Are you interested in helping scale and automate the billions of tasks connecting the world's business data? Then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully you'll take the leap of faith and apply.

About You

You are a hybrid software engineer. You can cross systems, DevOps, and application software boundaries. You have a history of shipping high-quality production code in Python. You are skilled working directly on the command line. You embrace automation and take pride in building internal tools to help your team be more efficient. You are not afraid to jump into application code to ship a new feature or infrastructure code to help scale a system.

You solve challenges involving scaling, reliability, high availability, data pipelines, micro-services, and more in your day-to-day work. You are comfortable building and scaling applications on one or more technologies that make up our AWS stack, including Python, Django, RabbitMQ, Zookeeper, Docker, Kubernetes, Kafka, Redis, Memcache, Postgres, MySQL, Elasticsearch, Jenkins, Terraform, Ansible and more.

You have experience working with databases. You are comfortable modeling database schemas and writing queries across a variety of data sources. You are able to work with data scientists to help understand what's happening in a production system and how to use it intelligently.

You have worked with teams before scaling large projects. You understand that automation plays a critical role in scaling. You have designed and implemented systems in a distributed manner and are comfortable scaling these systems across hundreds (and even thousands) of servers. You have no problem keeping systems like these running even while you sleep…because you've automated it.

You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

You love learning. Engineering is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet.

You love to set your own direction. At Zapier, we have one team meeting each week and one-on-one meetings every month. Between those we chat in Slack and then go make things happen.

You are friendly and patient, welcoming, considerate, and respectful. Learn more about these attributes in our code of conduct.


Things You Might Do

Zapier is a startup, so you'll likely get an opportunity to be involved in a little bit of everything. That said, here are some things you'll get to lead:

  • Solve and implement scalability improvements to keep tasks running efficiently for millions of users
  • Implement systems to improve developer efficiency
  • Automate disaster recovery efforts, including introducing random "chaos" into the system to test and improve overall resiliency to failures
  • Build tooling to increase visibility into our running production systems, measure performance continuously, and act upon changes
  • Give back to the community via open source and blog posts
  • Experiment: this is a startup so everything can change as we experiment with doing more custom partnership work



About Zapier

For the past five years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use.

We believe that there are jobs that a computer is best at doing and that there are jobs that a human is best at doing. We want to empower businesses everywhere to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have 10X the impact with less work.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe that customer service is what makes great products. Everyone does support at Zapier because when everyone does support, everyone puts the customer at the center of their role.

We believe in simplicity in code - we’ve written about how it will help us scale to billions of tasks.



The Whole Package

Location: Anywhere you want.

If you want to work remote, that's cool. If you want to work near others, that's cool too. The current Infrastructure team is in Ohio, Missouri, California, and India.

Compensation:

  • Based on experience
  • Great healthcare + dental + vision coverage
  • 401k retirement plan with 4% company match
  • Profit sharing
  • 2-3 annual company retreats to awesome places
  • 14 weeks paid leave for new parents

Pick your own equipment. We'll set you up with whatever laptop + monitor combo you want plus any software you need.

Unlimited vacation policy (plus we insist you take at least 2 weeks off each year - this isn't a vague policy where unlimited vacation means no vacation).

Work with awesome companies around the world. We partner with the best software companies in the world and you'll constantly get to interact with people from these great companies.

Set your own destiny.



How to Apply

Applying is simple.

Complete this form with the answers to the questions below.

  1. Tell us about yourself
  2. Tell us about the most difficult API/library/software bug you've squashed (we love troubleshooting stories)
  3. Tell us about an engineering solution you've built that you're proud of.
  4. Tell us about a technically impressive thing you've built.
  5. Tell us about the largest deployment you've worked on.
  6. Tell us about your favorite technology to work with.
  7. Include links to your portfolio/Github profile or provide us with 500+ LOC to help us get a feel for how you write code.
  8. Zapier operates at scale and does some pretty interesting things, rank the following in order from what you'd do best, the first being the best. Disregard priority or importance considerations and focus on your skillset and excitement:

a. build a distributed service that executes 30k untrusted node.js scripts every minute
b. build a persisted cron-like tool to handle dispatching 100k jobs per minute
c. write raw queries and scripts for displaying data on a real-time dashboard
d. create a real-time system to alert us of subtle or unexpected API misbehavior
e. write a user facing tool that can categorize & diagnose common API issues across 500+ APIs
f. build a micro-service to store and query user event metrics
g. implement a new feature that spans both frontend/backend code

  1. Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Finally, wait for us to reply. We reply to everyone, even if we don't seem like a good fit.

Any questions about this role can be directed to james@zapier.com, however, you're guaranteed to get a reply by applying through the form. Through the email address it might be a bit slower or not at all!

Apply Here

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, religion, national origin, sex, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.