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Senior Backend Engineer

Location: Most locations between UTC-5 to UTC+2 timezones

Hi there!As Zapier continues to scale our mission to democratize automation, we’re hiring a Backend Engineer to join our Production Engineering team. In this role, you'll be part of a tooling team that builds, owns, and operates development tools and solutions. They are the bridge between the infrastructure and developers, assisting with solutions around CI/CD, environments, testing, and reliability. They participate in the whole delivery process, from project creation to observability. Using languages like Python and Go, you'll help in improving developer experience and the speed at which Zapier builds and deploys product. Sound interesting? You can read more below about what we're looking for.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You 

You love building. You have at least five years of experience as a Software Engineer. You're familiar with Python and backend frameworks such as Django. You enjoy a balance of application development and reliability tuning. Zapier is built on Python, Django, React, Node.js, and AWS. We use modern tools, which means you’ll have the opportunity to work with software like Memcached, RabbitMQ, Docker, GitLab and Redis. 

You excel working on a team. You enjoy being part of a team that solves problems together, collaborating on ideas and working to meet team goals. You like pairing up with teammates when someone gets blocked. You give and accept feedback professionally and don’t let ego get in the way of delivering the best solution for the customer. You can summarize technical concepts effectively as you work with people from disciplines outside of engineering.

You embrace service ownership. You appreciate the speed and autonomy a team has when it owns its services. You also know ownership comes with the responsibility to monitor your team’s services and make sure they are reliable and performant.

You love shipping to customers. Nothing we build matters if it isn’t meeting customers’ needs. You’ll be on a team that collaborates with internal customers’ to provide interfaces to our vast collection of integrations. You’ll also learn to empathize with Zapier’s end users and add capabilities to the Platform that enable Zapier to offer new products. You'll have the opportunity to ship code daily that will be used by millions of people.

You love doing things efficiently. At Zapier, we believe in “Don't be a Robot, Build the Robot.” We build systems and processes that let us scale our impact to be larger than ourselves.

You love learning. Engineering is an ever-evolving world. You enjoy exploring areas that you might not have experience with yet. You have a balanced approach to adopting new tech vs using well-understood patterns.

You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate together to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing and you’re excited to be part of the team.

Things You Might Do

  • Directly impact how our customers can be more productive by building and supporting the foundational building blocks of Zapier.
  • Redesign and build services that execute API calls to thousands of 3rd party APIs. REST, GraphQL, XML-RPC; we handle them all!
  • Work with Amazon services like Lambda and MSK to build scalable solutions that process millions of requests.
  • Operate and scale the systems you and your team build.
  • Ship code to millions of users every week.
  • Build and scale web products that directly impact our customers or partners.
  • Create tooling that enables automation that leverage other microservices in our architecture. 
  • Develop solutions based on containerized microservices in a cloud based infrastructure
  • Monitor reliability and performance through dashboards and tools to ensure availability
  • Dig into bugs and feature requests 
  • Work and collaborate with other engineering and product teams  to help them deliver value to customers in new and exciting ways
  • Help other engineers on the team and across Zapier
  • Travel of 5% - 10% for company retreats that rotate to various cities throughout North America. 

How To Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

About Zapier

For the past nine years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have a big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Most locations between UTC-5 to UTC+2 timezones

Our team of 400+ is distributed (remote) because it lets us work with the best people. We have team members that live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! While we can hire many roles in locations anywhere in the world, some require specific timezone fits. 

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Travel of 5% - 10% for company retreats which rotate to various cities throughout North America
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to UK, Canada, and US-based employees.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, gender identity/expression, religion, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

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