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Product, Design, and UX Research

Hi there! 

Thank you for your interest in our Product organization. Right now, we are not actively hiring on this team. However, if you’re interested in future opportunities in Product Management, Product Design, Content Design, or UX Research, we encourage you to submit your profile to our Talent Community. 

Here at Zapier, we practice the Engineering-Product-Design (EPD) model, meaning that each of these teams collaborate closely from inception to launch of a product or feature. This means:

  • Product Managers drive the vision and strategy for a product team, setting a 6-12 month roadmap aligned to our customer & business needs. They are also product owners.
  • Product Designers guide the team to build experiences and visual elements that align with user feedback. They also provide strategic input for usability effectiveness of product and ensure adherence to our style guide. 
  • UX Research embeds in strategic projects to conduct foundational and evaluative user research which guides the product and usability strategy with their findings. 
  • Content Designers are responsible for either high level content strategy and information architecture, or provide specific technical writing needs for different elements of our product and site. 

In any role, strong cross-functional collaboration and data driven decision making is essential.  Additionally, experience in high growth technology companies, particularly with software-as-a-service (SaaS), is highly preferred. 

About Zapier

For the past nine years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have a big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

 

The Whole Package

Location: Remote in the US or Canada

Our team of 300+ is distributed across the world because it lets us work with the best people. We have team members that live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

Compensation:

  • Competitive salary 
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to Canada, UK, and US-based employees.

 

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