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Product Designer

Hi there!

We're looking for a Product Designer to join our Partnerships team. This team collaborates and co-creates alongside the world’s top SaaS companies to leverage the power of Zapier in new and meaningful ways to delight our mutual customers. This is a key strategic initiative at Zapier. This designer will play a part in solving new challenges that broaden our reach. Are you excited to work on challenging problems with a team of designers, product managers, and engineers? Then keep reading!

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

 

 

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:

About you

You are a skilled UX designer. You have 2+ years experience designing and building software product experiences for end-users. You leverage a user-centered approach when making design decisions, and you understand how to back those decisions with user research. You’re excited to face complex, technical problems and turn them into delightful moments for customers. You’re obsessed with the end to end experience, and create touch points along a journey that deliver value to our customers.

You leverage research and data. You enjoy learning from customers and team members, and you’re comfortable participating in research regularly to clarify or validate assumptions. You communicate what you learn with your team, and work with them to prioritize and iterate on solutions. You know how to measure the results of your work, test it with real users, and understand its downstream effects.

You're a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You'll use written summaries and reports to communicate design thinking, rationale, findings, and next steps to other designers, product managers, engineers, and the full Zapier team.

You are self directed and process driven. At Zapier, we believe in systems and processes that let us scale our impact to be larger than ourselves.

A Product Designer’s Role at Zapier

Zapier is a small, fast-paced company, so you'll get experience with a little bit of everything. That said, here are some things you'll probably do:

  • Lead the creation of delightful user-centered experiences by adhering to established design patterns and helping to build upon and deliver improvements to existing patterns.
  • Conduct user research and communicate findings to your product teams.
  • Champion UX best practices to ensure we’re all making informed design decisions together.
  • Help drive towards the goals of your product teams and understand how the team’s goals connect to the company goals and impact company metrics.
  • Lead discussions on UX/UI problems, and present alternative solutions to problems based on your understanding of user needs and business needs.
  • Request feedback from Design Team members, and other teammates around Zapier through asynchronous or synchronous communication.
  • Collaborate and share work early and often. Create clickable prototypes or provide links to assets with your teams for feedback and to conduct usability testing.
  • Deliver high quality, complete designs, and specifications for projects alongside PMs and engineers.

For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have a big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Remote in the United States or Canada

If you want to work remotely, that's great. If you want to work near others, that's cool too. Our team of 100+ is distributed (remote) because it lets us work with the best people. We have team members that live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! While we can hire many roles in locations anywhere in the world, some require specific timezone fits. 

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to UK, Canada, and US-based employees.

How To Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

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