First, the app has had a temporary outage.
Second, the app is rejecting your authorization credentials. If this is the case, please reconnect the account to check if that fixes the problem.
"Missing", "Empty", "Not Found" errors - These errors indicate that the action your Zap wanted to take did not have all the data needed. The most common cause of those errors is that a required field is empty. It could also mean a drop down you had previously selected in your Zap no longer exists. Check your Zap to make sure all the data is up to date.
"Unauthorized", "Could not Connect" errors - These errors likely mean we cannot connect to your account with the provided information. We suggest reconnecting that account to see if that fixes the problem.
"Timeout" errors - If you see the word timeout in your error message, it means the request took too long and ran out of time. This could happen if the connected app is running into trouble and it might fix itself. If it doesn’t it might be that the data you are trying to pass is too big to handle. Check your Zap and Task History to see if you are trying to pass a particularly large file or a lot of data.
Seeing another type of error message not listed here? Try searching for the name of the app you're running into issues with and check out the associated "Common Problems" article.
If you require further assistance, please get in touch with us and we’ll be happy to help.