A timeout error, or a message that your request has timed out, means that the app Zapier is trying to connect to is taking too long to respond. Timeout issues will often resolve on their own after a few hours, as they’re usually a result of a temporary maintenance or outage issue with the app. For announcements on outages, maintenance, or downtime, refer to the app’s status page.
Fix timeout errors in ZapsLast updated:
If you have Autoreplay turned on, Zapier will automatically try to replay the task in intervals at a later time. If you don’t have Autoreplay turned on, it’s recommended to wait a few hours for any server issues with the app to pass. Then, you can manually replay tasks that experienced timeout errors:
- Navigate to your Task History.
- In the upper left, use the dropdown menus to filter Zaps that experienced timeout errors and are Stopped / Errored.
- Click the name of a Zap that was stopped for a timeout error.
- In the upper right, click Replay to run the Zap again.
To process Zaps and tasks in bulk:
- In the upper left, click the checkbox dropdown menu and select Select All.
- To replay all the selected tasks, click Play [number].
Sometimes it may be the case that your app may need to be reconnected to Zapier in order to refresh your settings. When you see a timeout error, it’s best to reconnect your app account to Zapier after a few hours.
If the size of a file you’re trying to send in an action step is too large, timeout errors may occur. Check that the size of the file you’re trying to send is within the limits of the app in use
If the timeout error persists after taking the steps in this article, contact Zapier support.
Need More Help?