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Zaps are missing from your account

troubleshooting
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If you create a Zapier account with your email address and password, then later login with a Google account associated with a different email address, you’ll have two different Zapier accounts. If all your Zaps appear to be missing, it’s likely because you’re logged in to a different account from the one you originally created.


1. Log out of Zapier, then login with your Google account

  • Log out of Zapier.
  • Navigate to this link, then click the Continue as [your email address] Google button.
  • In the top menu, navigate to My Zaps.
  • To confirm that this is the account you want to delete, check that there are no Zaps.

2. Disconnect your Google Account

  • In the upper right, click your avatar and select Settings.
  • In the left sidebar menu, navigate to Email.
  • In the Sign In with section, click Disconnect.

3. Create a new account password

  • In the upper right, click your avatar and select Settings.
  • In the left sidebar menu, navigate to Password.
  • Click Request a new password here.
  • A new browser tab or window will open. In the Email field, enter your Google account email address.
  • Click Send Reset Instructions.
  • Navigate to your email inbox and open the email.
  • Click the link in the email to create a new password.

4. Delete your duplicate Zapier account

  • Remain logged in with your Google account and navigate to this page.
  • Click Confirm it’s you.
    You’ll be redirected to a login page. Enter your password, then click Continue.
  • In the Verify Current Email field, enter your Google account email address.
  • In the Confirm you want to delete your account field, enter DELETE in all caps.
  • Click Delete your Account(s).

After deleting the duplicate account, navigate to this link and log in with your original account email address and password.


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