Replay failed tasks in Zaps

If you're on a paid plan, you can manually replay any tasks that failed or were not successful in a Zap run.

• Go to Task History.
• Select Zap runs to replay individually or in bulk. You can use the dropdown menus to filter Zap runs by status, date range, owner, folder, app, or Zap name.
  • Individual: select the checkbox next to the Zap runs you want to replay.
  • Bulk: in the upper left, click the checkbox dropdown menu and select Select shown to select all the Zap runs on the page, or Select all (5,000 at a time) to select up to 5,000 Zap runs.
• In the upper left, click Play [x].
• In the upper right, the notifications menu will open to indicate that the Zap run is replaying. Here, you can monitor the status of your replay job. Once it's complete, you'll see a summary of the results.

If you're on a Professional plan or higher and enable Autoreplay, Zapier will attempt to retry any tasks that fail due to temporary errors or downtime. Autoreplay will retry the task again immediately, and then a few more times if there is still an issue.

• Go to Task History.
• In the upper right, click to toggle the Autoreplay switch on.

How Autoreplay works

• If a task in a Zap run fails, Zapier will retry the task up to 5 times. While Autoreplay is engaged, no error emails will be sent. No Zapier Manager Zaps will also be triggered during the Autoreplay window.
• Zapier backs off after each successive failed retry attempt on this schedule: 5 minutes, 30 minutes, 1 hour, 3 hours, 6 hours. This means that if the Zap errors at 1:00 PM, Autoreplay will try again at 1:05, 1:35, 2:35, 5:35, and 11:35. The back-off schedule implies the final retry happens approximately 10 hours, 35 minutes after the first error.
• While Zapier is replaying a failed task (anywhere in that 10-hour window), you cannot manually replay the task.
• If you edit your Zap after the original error occurs, any future Autoreplay attempts will consider those changes. This gives you the chance to update your Zap to help with preventable errors.
• When Autoreplay attempts to retry an task, it checks the state of the Zap (this is how it considers Zap changes). If the Zap is off, or if Autoreplay itself has been switched off, the retry attempt will not run and all remaining retry attempts will be cancelled.
• If you happen to turn your Zap off between retries, it won't affect the retry schedule as long as the Zap is turned back on before the next retry attempt.
• Tasks that are being replayed (or scheduled to be replayed) show up as "Scheduled" in Task History.
• While only errors can start Autoreplay, any subsequent non-"Success" steps will be replayed (which includes Halted, Errored, and Filtered) when that happens.
• If Zapier fails to replay the task after the last attempt (approximately 10 hours later), you'll be sent an email notifying you of the error, and Zapier will trigger any Zapier Manager Zaps you might have. This is the first and only email about the error Zapier will send if you enable Autoreplay.

Zapier may not be able to replay an task due to any of the following reasons:

• The Zap is off: turn on your Zap to replay these tasks.
• The Zap has been deleted: tasks associated with a deleted Zap will not replay.
• The Zap has changed too much: tasks associated with a Zap that has changed significantly will not replay.
• The task is too old: tasks that are older than 2 months will not replay.
• The task has already run successfully: tasks that have already run successfully will not replay.
• The task is already scheduled to replay: tasks that are already scheduled to replay cannot be manually replayed.