Knack uses very specific field types to ensure maximum utility within your Knack database. Some of these fields have multiple components, like name and address fields. For example, a name field can be split into first and last names.
When you using Knack as a trigger you can choose to use the formatted value of these fields, or you can use the individual components.
When using a Zap to create a new Knack record you’ll have to fill in the individual components for these fields to ensure they are added to your database correctly.
For example, the “First” and “Last” names of a “Contact” name field can be used when submitting to a service requiring separate name fields:
If you need to submit a full name to a connected service, you can combine these fields:
When using the full field it will follow the formatting parameters you’ve set for that field.