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HelpOpenPhone

How to Get Started with OpenPhone on Zapier

Last updated:

About OpenPhone's Integration

What kind of authentication does OpenPhone use?

OpenPhone uses OAuth.

Do I need a paid OpenPhone account to use OpenPhone with Zapier?

You need a paid OpenPhone plan to use OpenPhone with Zapier.

Any automated messages sent as a part of the "Send SMS" action on Zapier are charged additionally - $0.01 per message sent. All other triggers and actions are included in the subscription.

Do I need special account permissions in OpenPhone to use OpenPhone with Zapier?

You need to be an OpenPhone admin to connect OpenPhone to Zapier.

Are there any API token limits in OpenPhone when I use OpenPhone with Zapier?

No, there are no token limits when using OpenPhone with Zapier.

Are there any webhook subscription limits in OpenPhone when I use OpenPhone with Zapier?

No, OpenPhone doesn't have any webhook subscription limits when you use OpenPhone with Zapier.

Are custom fields in OpenPhone supported when I use OpenPhone with Zapier?

Yes, OpenPhone supports custom fields.

https://help.openphone.co/en/articles/3816220-how-to-use-custom-properties-for-your-contacts

Does OpenPhone use real trigger samples from my OpenPhone account?

No, OpenPhone does not provide real trigger samples from your OpenPhone account. Only generic samples are provided.

What kind of OpenPhone hosted account can I use with Zapier?

OpenPhone's Zapier integration supports cloud-hosted accounts only.

Connecting with OpenPhone

When you create a OpenPhone Zap, you'll be asked to log in to your OpenPhone account (unless you are already logged in).

Login to OpenPhone

Finally, you will be asked to give Zapier permission to access your account. Click "Allow” to continue.

Login to APP

If all steps were successful, your OpenPhone account will now be successfully connected.


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