How to Get Started with Deskpro on Zapier

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When you start creating a Deskpro Zap, you will be asked to connect your Deskpro account.

Click to connect Deskpro

Next, you'll be asked to enter your Deskpro API key.

Deskpro API Key

To locate your API Key in your Deskpro account, please follow these steps:

  1. Log into your Deskpro account
  2. Navigate to Admin > Apps > API Keys in the Agent Interface sidebar
  3. Click '+ New API Key'
  4. Enter a description for the API Key
  5. Select an agent associated with the API Key - usually yourself
  6. Click 'Save'
  7. Copy the generated API Key to your clipboard

Deskpro API Key in account

Paste your key back into your Zapier account and then “Continue”.

If all steps were successful your Deskpro account will now be successfully connected.

Deskpro connection successful

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