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How to Get Started with Freshservice on Zapier

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When you create a Zap that includes Freshservice as one of the apps, you will need to add your Freshservice account to Zapier.

Freshservice 1

Click on “Connect a Freshservice Account”.

Freshservice 2

  1. Provide a name for the account. This will help you identify the Freshservice account in Zapier.
  2. Enter the subdomain of your Freshservice account.
  3. Enter the API key of your account. To get your API key:
    * Login to your Freshservice account.
    * Click on your profile picture in the top-right corner choose "Profile settings".
    * Your API key will be on the right pane.
  4. Click on ‘Continue’.

Freshservice 3

Zapier will verify the information and display the “Account is working” message. Click on ‘Continue’ to proceed with the Zap.


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