How to Get Started with Freshdesk

Last updated:

About Freshdesk's Integration

Connecting with Freshdesk

To get started with Freshdesk, you will be asked to Connect a New Account:

Connect Account

When you do so, a new window will open asking you for your Subdomain and your API Key:

auth window

You can find the API key under, "User Profile" drop-down (top right corner of your Freshdesk dashboard) > Profile Settings > Your API Key.

Once you have entered that information, click on 'Yes, Continue' and then you will see your newly connected account:

final screen

Need more help?

Contact Support

Tell us about your problem, and we’ll find you a solution or you can email support.
Get Help

Hire an Expert

We have a directory of professionals across the globe who are ready to help.
Find a Zapier Expert

Zapier Community

Connect with other Zapier users and industry professionals to get help crafting the perfect workflow.
Check out the community

Zapier University

Video courses designed to help you become a better Zapier user, whether you’re a beginner or more experienced.
View courses