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Facebook Lead Ads error: "CRM access has been revoked from Lead Access Manager"

Last updated:

Symptoms

You may see this Facebook Lead Ads error in a Zap run history or when testing the New Lead trigger: "CRM access has been revoked from Lead Access Manager".

Causes

Zapier doesn’t have CRM access in your Facebook Lead Ads account. CRM access may have been removed or revoked by an account admin.

How to fix it

To grant Zapier CRM access, follow Facebook's instructions on granting lead access permission to a CRM system.

Once that's done, reconnect your Facebook Lead Ads account in Zapier:

  • Go to the My Apps page.
  • Search for and select the app you want to connect.
  • Click the three dots dropdown menu beside the connection and select Reconnect.
  • A new browser tab or window will open. Follow the instructions to connect your app account.

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