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Common Problems with VerticalResponse

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Can I use my VRClassic account with Zapier to create Zaps?

No. The integrations with Zapier only work with the new VerticalResponse platform. If you would like to test zaps with VerticalResponse, please create a new VerticalResponse account.

Timeout Errors

Occasionally you may encounter a "Gateway Timeout " error. This sometimes occurs if our API takes a while to return a response, but is very rare. If it occurs for a Zap on the trigger side ( i.e VR as a trigger), you can ignore the error as Zapier will retry and recover from this scenario. If it occurs for an Zap on the action side (VR as an action), you can replay the failed tasks from the Task History interface.


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