Common Problems with Streak

Last updated:

My "New Box Email Address" trigger isn't firing.

This trigger requires that a thread from a new email address be attached to the box. Here is how you attach a thread to an email:

400 Error: Bad Request

Streak limits creating boxes with to less than 2048 characters. A workaround is to use the formatter to truncate data sent to create the box to less than 2048 characters.

Error: field key invalid for given pipeline

This usually means you've deleted a field from your pipeline, so the field key is invalid. To fix, reselect the pipeline on the action, it should update the custom fields to the ones that are available.

The Updated Box trigger triggered a bunch of times

This trigger will fire every single time a field is updated in a box. So, if you update 4 fields in a box, the updated box trigger will result in 4 tasks. If you want it to only trigger once, you'll need to add a filter and an Edit Box step to your zap. One example of this would be as follows. Start with a filter that looks for the Notes field not containing "Triggered to Zapier:"

Then follow it by a action that updates the box like this:

That way, the first field that is updated will trigger and pass the filter, then update the Notes field. The subsequent fields won't pass the filter. These fields are just an example, you can use any field you want for the Filter and Edit Box actions.

My "Create Email Filter" step failed with an "email_filter_conflicts" error

An email address cannot be used as a filter on more than one box. When you see this error, that usually means the email address was already in use as a filter on another box.

Need More Help?

Contact Support

Tell us about your problem, and we’ll find you a solution or you can email support.
Get Help

Hire an Expert

We have a directory of professionals across the globe who are ready to help.
Find a Zapier Expert

Zapier Community

Connect with other Zapier users and industry professionals to get help crafting the perfect workflow.
Check out the community