You'll need an API accounts to be able to use your HelloSign account with Zapier
If you do have an API account and you're still having trouble getting a sample from your trigger test then please try the following:
- Prepare and send a test document to yourself to sign.
- Open the document ready to sign, but don't sign it yet!
- In another tab of your web browser, open the Zap editor for your Zap and go to the trigger test page
- Click Pull in Samples
- Immediately go back to the HelloSign document and sign the test document
This should give your Zap a 'live' signature to find and therefore give you a sample for your Zap.