If your trigger data has a block of text that you need to split up, you can use named variables to separate the data. When you use named variable syntax, your trigger data will be formatted as separate fields that you can use in later steps in your Zap.
If you send a customer’s contact information in an email body field, you can use named variables to separate each piece of contact information into its own field.
You must be able to format the trigger data before it’s sent to your Zap. If this data is automatically generated, you’ll need to use a Formatter step to modify that data instead.