Can’t find trigger event

Last updated:

If you can’t find the event you’re looking for when you set up your Zap trigger, it might be due to one of the following issues.

1. Action app selected instead of trigger app

A trigger is an event that starts a Zap, and an action is an event a Zap performs.

For example, you might want your Zap to send a follow-up email in Gmail to participants who submit a SurveyMonkey survey response. In this Zap, the trigger app is SurveyMonkey (where the survey response is submitted), and the action app is Gmail (where the follow-up email is sent).

If you’ve accidentally selected the app you want to use in an action in your trigger, change the app in the Choose App & Event section of your trigger step.

2. Trigger event isn’t available

While most common events that occur in an app can be selected as trigger events, there may be some events that aren’t currently available or supported by Zapier.

If you can’t find the trigger event you’re looking for, try changing your trigger app to a different app with similar functionality and see if the trigger event is available for that app.

If you still need help with finding or choosing a trigger event, contact Zapier support.

Need More Help?

Contact Support

Tell us about your problem, and we’ll find you a solution or you can email support.
Get Help

Hire an Expert

We have a directory of professionals across the globe who are ready to help.
Find a Zapier Expert

Zapier Community

Connect with other Zapier users and industry professionals to get help crafting the perfect workflow.
Check out the community

Zapier University

Video courses designed to help you become a better Zapier user, whether you’re a beginner or more experienced.
View courses