Autoreplay Tasks#

What is Autoreplay?#

Autoreplay is like internet insurance—you might not need it every day, but you will definitely be glad that you had it when disaster strikes!

Autoreplay is smart enough to try the action again right away and then a few more times if there is still an issue. After that first time it will wait a little bit longer before attempting, so whether the cause of the error was just a minor blip or a 5-hour outage Zapier will still be able to replay the task as soon as the error is resolved.

In some cases, the task may never finish - in that case you will receive the normal error email and have the opportunity to manually replay the task from your Task History, just like you've been able to do all along.

Enabling Autoreplay#

Autoreplay requires our Professional Plan or higher.

Navigate to the task history page and click the large switch next to the Autoreplay label. You can flip it on right there.

autoreplay switch

Once enabled, whenever a Zap errors in performing its action, like when a service has an outage right before we try to schedule that important meeting for you, we will keep track of the failure and intelligently attempt to replay the action.

How it Works#

  • If a step in a task fails, Zapier will retry (replay) the task up to 5 times. While auto-replay is engaged, no error emails will be sent, nor will any Zapier Manager Error Zaps be triggered during the auto-replay window.

  • Zapier backs off after each successive failed retry attempt, on this schedule: 5 minutes, 30 minutes, 1 hour, 3 hours, 6 hours. This means that if the Zap errors at 1:00 PM, Autoreplay will try again at 1:05, 1:35, 2:35, 5:35, and 11:35.

  • The back-off schedule implies the final retry happens ~10 hours, 35 minutes after the first error.

  • While Zapier is replaying a failed Task (anywhere in that ~10 hour window), you cannot manually replay the Task from the Zapier UI.

  • If you edit your Zap after the original error, any future Autoreplay attempts will consider those changes. This gives you the chance to tweak your Zap to help with preventable errors and let your Zap automatically ensure it gets sent correctly.

  • When Autoreplay attempts a retry, it checks the state of the Zap (this is how it considers Zap changes). If the Zap is off, or if Autoreplay itself has been switched off, the retry attempt will not run and all remaining retry attempts will be cancelled.

  • If you happen to turn your Zap off in between retries, it won't affect the retry schedule as long as the Zap is turned back on before the next retry attempt.

  • Tasks that are being replayed (or scheduled to be replayed) show up as "Scheduled" in your Task History.

  • While only errors can start Autoreplay, any subsequent non-"Success" step will be replayed (which includes Halted, Errored, and Filtered) when that happens. Triggers are typically error-resistant because we just try again anyway in a few minutes because of the way Zapier watches for Triggers to happen.

  • If Zapier fails to replay the task after the last attempt (~10 hours later), we will send you an email indicating the error and Trigger any Zapier Manager Zaps you might have. This is the first and only email about the error we send if you enable Autoreplay.