Set up two-factor authentication for your Zapier account

Download and install an authentication app, such as Google Authenticator (iOS or Android or Authy (iOS or Android).

• Go to your two-factor authentication settings.
• Click Enable.

• Open the authentication app on your device.
• Tap the + icon
• Tap Scan a barcode.
• Scan the barcode with your camera.

• Enter the 6-digit verification code generated by the authentication app.
• Click Verify code and activate.

It's very important that you save your 10 recovery codes and put them in a safe place separate from your mobile device. These codes are the only way to regain access to your account if you lose your mobile device or accidentally delete your authentication app.

If you lose both your mobile device and your recovery codes, you will permanently lose access to your Zapier account.

• Go to your two-factor authentication settings.
• Click Disable.
• Enter your 2FA authentication code from your authentication app when asked

Two-factor authentication will now be disabled for your Zapier account.

If you've lost your backup codes, but you still have your 2FA device, you can view your recovery codes by doing the following:

• Go to your two-factor authentication settings.
• Click View recovery codes.
• Enter your 2FA authentication code from your authentication app when asked.

Your 10 recovery codes will now be displayed. (If you've previously used any of your recovery codes, you may see fewer than 10 displayed.)

If you lose your phone or mobile device that you used to authenticate your Zapier account, you will need to use one of the 10 recovery codes for your account. These recovery codes were generated when you set up two-factor authentication.

To regain access to your account, follow these steps:

• Begin to log in to Zapier as you normally would.
• When asked for your Two-Factor Authentication code, click Use a recovery code instead.
• Enter one of your unused recovery codes and click Confirm
• This will allow you to log into your Zapier account. Once logged in, you should reconfigure your authentication device to avoid being locked out of your account in the future.

If you feel that your recovery codes have been shared or seen publicly, we highly recommend generating new recovery codes. To generate new recovery codes:

• Disable two-factor authentication on your account following the instructions above
• Re-enable it by [following these instructions](#enable-two-factor-authentication-2fa-in-zapier

A new set of 10 recovery codes will be generated for you. It's very important that you save your 10 recovery codes and put them in a safe place separate from your mobile device. This ensures you'll still have access to your recovery codes if you lose your 2FA device.

To use a new app or device for two-factor authentication, first disable two-factor authentication following the instructions above and then re-enable it following these instructions.