Help

Zapier’s refund policy

Last updated:

If you'd like a refund, contact us first—do not delete your account. If you’re looking to close your Zapier account, you can downgrade to a free plan. Learn more about changing or canceling your Zapier plan.


When refunds are granted

  1. If you were just charged for your next month of Zapier, but you meant to cancel, we're happy to refund that charge.
  2. If you forgot to cancel your monthly Zapier plan, and you haven't had any Zapier usage, we'll give you a full refund up to the last 3 months with no Zapier usage.
  3. If you've purchased an annual plan within the past 30 days, we'll offer you a full refund if you request for it within 30 days of the charge.

When refunds aren't granted

If you’ve purchased an annual plan and it's over 30 days old, we’ll issue credit to your account for the remaining balance on the annual plan. We do not offer refunds past the 30 day point.


Need More Help?

Contact Support

Tell us about your problem, and we’ll find you a solution or you can email support.
Get Help

Hire an Expert

We have a directory of professionals across the globe who are ready to help.
Find a Zapier Expert

Zapier Community

Connect with other Zapier users and industry professionals to get help crafting the perfect workflow.
Check out the community