Bad and unclear refund policies are frustrating. We never want our customers to feel cheated by paying for Zapier. To this end, our policy is simple: if you're unhappy with Zapier for any reason, get in touch and we'll take care of you.
If you want a refund, do not delete your account and contact us first. If you are looking to close your account, you can downgrade to a free account. Learn more about changing or canceling your Zapier account here.