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Set up two-factor authentication for your Zapier account

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Two-factor authentication (also called 2FA) adds an extra layer of security to your Zapier account by requiring access to your phone or mobile device, in addition to your password. Only using a password to protect your account is still susceptible to security threats because it only represents a single piece of information someone needs to acquire.

By using 2FA, anyone who wanted to access your account would need both your password and an access code generated on your phone or mobile device. This means that even if someone stole your password, they would be unable to access your account without your mobile device.

We highly recommend you to enable two-factor authentication on your Zapier account.

Heads Up

If you want to share Zapier with other people on your team, it's recommended to use Zapier for Teams. By being members of the same team, you'll be able to continue sharing access to Zaps by using shared folders while still enabling two-factor authentication for each team member.


1. Download an authentication app

Download and install an authentication app, such as Google Authenticator (iOS or Android or Authy (iOS or Android.


2. Enable two-factor authentication (2FA) in Zapier

  • In the upper right of your Zapier account, click your avatar and select Settings.
  • In the left sidebar menu, navigate to Security.
  • Under Two-Factor Authentication, click Enable.

3. Scan the barcode with your app

  • Open the authentication app on your device.
  • Tap the + icon,

4. Enter your verification code on Zapier

  • Enter the 6-digit verification code generated by the authentication app.
  • Click Verify Code and Activate.

5. Save your recovery codes

It's very important that you save your 10 recovery codes and put them in a safe place separate from your mobile device. These codes are the only way to regain access to your account if you lose your mobile device or accidentally delete your authentication app.

If you lose both your mobile device and your recovery codes, you will permanently lose access to your Zapier account.

Heads Up

If you lose access to your Zapier account, our support team will not be able to restore access without your recovery codes.


6. Disabling two-factor authentication

  • Log into your Zapier account and go to your Settings page
  • Select the Security tab in the left menu or go straight to your Security page
  • Select Disable
  • Enter your 2FA authentication code from your authentication app when asked

Two-factor authentication will now be disabled for your Zapier account.


7. Finding your recovery codes

If you've lost your backup codes, but you still have your 2FA device, you can view your recovery codes by doing the following:

  • Log into your Zapier account and go to your Settings page
  • Select the Security tab in the left menu or go straight to your Security page
  • Select View Recovery Codes
  • Enter your 2FA authentication code from your authentication app when asked.

Your 10 recovery codes will now be displayed. (If you've previously used any of your recovery codes, you may see fewer than 10 displayed.)

Tip

We highly recommend saving your recovery codes in a safe place separate from your 2FA device. This ensures you'll still have access to your recovery codes if you lose your 2FA device.


8. Logging in with your recovery codes

If you lose your phone or mobile device that you used to authenticate your Zapier account, you will need to use one of the 10 recovery codes for your account. These recovery codes were generated when you set up two-factor authentication.

To regain access to your account, follow these steps:

  • Begin to log in to Zapier as you normally would.
  • When asked for your Two-Factor Authentication code, select Use a recovery code instead.
  • Enter one of your unused recovery codes and select Confirm
  • This will allow you to log into your Zapier account. Once logged in, you should reconfigure your authentication device to avoid being locked out of your account in the future.

Heads Up

If you lose your 2FA device and your recovery codes, you will be permanently locked out of your Zapier account. We highly recommend saving your recovery codes in a safe place separate from your authentication device.


9. Generating new recovery codes

If you feel that your recovery codes have been shared or seen publicly, we highly recommend generating new recovery codes. To generate new recovery codes:

A new set of 10 recovery codes will be generated for you. It's very important that you save your 10 recovery codes and put them in a safe place separate from your mobile device. This ensures you'll still have access to your recovery codes if you lose your 2FA device.


10. Changing your two-factor authentication device or app

Once you’ve enabled two-factor authentication on your account, the next time you log in to Zapier you’ll be prompted to enter a verification code from your mobile app.


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