Plans & Pricing#

You can see the most up-to-date pricing information on our pricing page.

How Zapier's product and pricing scales with you#

Zapier's product and pricing accommodates you as your usage of the service grows.

Zapier offers a free version of the service which enables basic personal automation and a test bed for more complex business automation.

Zapier free plan

For business automation needs, we offer plans that scale based on how much you automate. Paid plans also include access to useful features like Multi-Step Zaps, downtime protection, and workflows that run more often.

Zapier paid plan

As you learn about and automate more advanced workflows using Zapier, you'll likely want to invite your entire team to share in your productivity! For that, we have Team accounts.

Zapier Team plan

You can find more information on Team accounts, here.

Pricing Terms#


A Zap is a specific link between your apps you've connected on Zapier. For example, you can create a Zap where you get SMS notifications on your Work mobile number if you have received a new email on your inbox:

Gmail to SMS Zap

Let's say you also wanted to get SMS notifications on your Personal mobile number? You would then create another Zap connecting your email account to this number:

two Zaps

You would now have two Zaps on your account.

Two-step Zap#

A Two-step Zap is comprised of one Trigger and one Action step. Using our Gmail to SMS Zap as an example:

Two step Zap

  1. Trigger - Gmail "New Email"
  2. Action - SMS by Zapier "Send SMS" action

As you can see on the screenshot, this Zap has one Trigger and one Action step making it a Two-step Zap. This Zap can be used under the Free plan.

A Zap with only 1 action step = Two-step Zap

Multi-step Zap#

A Multi-step Zap is comprised of one Trigger and multiple action steps.

Using the same Gmail to SMS Zap. Let's say you added another step in your Zap. You added a filter to only let certain emails with a specific Subject line to go through:

Multi-step Zap

  1. Trigger - Gmail "New Email"
  2. Action #1 - Filter
  3. Action #2 - SMS by Zapier "Send SMS"

As you can see on the screenshot, adding the filter adds another step on your Zap. This Zap has 1 Trigger and 2 Action steps making it a Multi-step Zap. This Zap can only be used if you are under one of Zapier's paid plans.

A Zap with 2 or more action steps = Multi-step Zap


Whenever your Zap successfully automates something, it's called a Task. For example, if you have a two-step Zap with one action step to send out an SMS, the automated SMS sent out is your Task.

For example:

Succesful Two-step zap

  1. SMS sent: success, would count as 1 Task

If you have a three-step Zap with two Action steps, then you'll use two Tasks each time the Zap successfully runs those actions. The number of Tasks per month you can use on your account is determined by your plan.

If you visit your Task History and click on a Task, you can see whether or not Tasks were automated successfully, and what data was passed between your apps.

For example:

How to count Tasks example

In the screenshot above, you can see four action steps (Tasks) from a recent Zap.

  1. Delay: success, counts as 1 Task

  2. Code: success, counts as 1 Task

  3. Filter: filtered, does not count as a Task, because the Zap was stopped by a filter.

  4. Code: not run, does not count as a Task, because the Zap never attempted to complete it.

Searches as well count as 1 Task.

Plan Limits#

Every plan has limits on what and how much you can automate. When you approach a usage limit on your plan, such as a task limit, we'll send you an alert, asking you to either upgrade to a higher plan, or adjust your usage. You can learn more about the limits of your current plan, and the limits of other available plans, on our pricing page.

Syncing Interval#

Your syncing interval is the frequency that your Zaps will check the trigger app for new data.

Currently this interval is either 5 minutes or 15 minutes depending on your plan. Your Zaps are only checking for new data when they are turned On.

Note: Zaps with an instant trigger will always be immediate, regardless of plan, because the trigger app pushes the data to us instead of us polling that app.

Premium Apps#

Premium apps can only be used on a paid plan, or during your free two-week trial period. You can build and test Zaps with Premium apps on the free plan, but not turn them on.

Zapier premium apps example

See a list of all premium services on the Zapbook.


Autoreplay is a premium feature (for the Professional and above plans) which enabled any of your failed tasks to automatically replay. You can read more about this feature here

You can manually replay tasks on any paid for plan.


During your free trial, you have unlimited access to all of Zapier's features, so you can figure out whether or not we fit with your workflow.

By "Unlimited" we mean usage up to our maximum capacity that doesn't affect other users. If you have questions, feel free to reach out to our support team.

Billing & Invoicing#

Paid accounts are pre-paid, when you pay for your plan you are paying for the next 30 days. To see and print an invoice for any billing month, go to your Invoices in User Settings.

Charges are always made in USD. If you have a card or bank account in non-USD currency, most of the time, your bank will automatically make the conversion.

Changing Plans#

Any change to your Zapier plan is immediate, and your usage does not reset when your plan changes. That means if you downgrade during your plan month, we might need to turn off Zaps that don't comply with your new plan (e.g. if the Zap is using a Premium app).

Canceling a Paid Account#

You are free to cancel, upgrade or downgrade at any time.

To cancel a paid account, go to your plans page and downgrade to the Free plan.

When you cancel your paid account, any unused time in that billing month will remain on your account and applied if you re-join a paid plan.

For example, if you are on the Starter plan ($20) and downgrade to the Free plan 15 days into the billing month, then re-join the Starter plan 3 months later, you'll only be charged $10 at that time because the remaining $10 of unused credit will be applied.

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Data Privacy#

We take the security of your data seriously. You can read the nitty gritty details at our privacy policy. Below are a few bullet points to help with common questions.

High Level#

  • Credentials that you use to connect your Accounts to Zapier are protected with bank-level encryption.

  • The only action that Zapier takes on your Accounts are those necessary to run the Zaps you create.

  • The raw requests Zapier makes to other services on your behalf are stored for 7 days for troubleshooting purposes, then purged on a rolling basis.

  • User-facing Task History is stored for longer periods of time (approximately 3 months, never longer than 4 months) so that you can monitor Zapier activity and replay failures.

Technical Details#

  • Zapier login credentials are one-way PBKDF2 hashes with a workload of about 10000 iterations.

  • Account access credentials (like API keys for MailChimp, tokens for Salesforce, and passwords for developer apps like SAManage) held by Zapier are encrypted with AES and stored in a database. Of course, Zapier has the decryption keys on hand so we can use the credentials but they are stored and maintained separately.

  • All Zapier employees have access to raw HTTP logs as a part of daily support - we censor access tokens/secrets to the best of our ability. All debug logs censor account credentials (API keys, tokens, etc.) so they are not viewable in raw request logs.

  • Raw low-level request logs are stored for 7 days, user-facing Task History is stored rolling for the previous three months and historical tasks may be stored indefinitely for in-house analysis purposes.

  • We always use https or SSL where possible (both via and external API services).

  • We use KeyCzar (an open source library made and maintained by Google) with default settings. There is a black box with hot keys that runs and houses our KeyCzar servers. We use standard IAM credentials to limit access to the cold stored keys in S3.

If you have any questions on how Zapier stores or handles your information, feel free to email us at

EU Standard Clauses#

If you are based in Europe and need standard contractual clauses signed to be able to use Zapier, you can use the form below to generate a data processing agreement. Fill in the fields on the form, and you will be emailed a document to e-sign that will have all those details filled in.

HIPAA Compliance#

Zapier can not claim HIPAA compliance.

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Yearly Billing#

When you choose to pre-pay for a year of service, we’ll give you a discount. Choose this option and your account will not be charged again until 12 months later.


We gladly offer non-profits a 15% discount on any paid plan or a free Starter plan. Get it at


We gladly offer anyone with a .edu email address free access to Zapier's premium features for six months. Get it at

Does Zapier Offer an Affiliate/Referral Program?#

We don't currently have an affiliate program, but we do have an Experts Program for those who want to become Zapier Certified and use Zapier with their clients.

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Vendor Information#

We know some of our users require certain vendor information to be able use Zapier. While we don’t fill out vendor forms on behalf of users, we have provided a list of commonly requested information for your use:

  • Company Name: Zapier Inc.
  • Website:
  • Contact Name: Wade Foster
  • Contact Email Address:
  • Phone Number: (877) 381-8743
  • Address:
    • Zapier, Inc.
    • 548 Market St. #62411
    • San Francisco, CA 94104-5401
  • VAT/TAX/W-9: We don't have a Certificate of Tax Residence available as we're a US-based company. If we get enough demand from users in a particular country, we'll definitely look into acquiring one so please let our support team know you’re interested in this for the future or if you need a W-9 by emailing

Sample Invoice#

This is the information you can expect to see on Zapier invoice


Billing Contact#

If you need your invoices to be sent to someone other than the account owner or you need to include additional business information on your invoice, you will be able to specify that in the settings of your account.

Payment Methods#

We only accept credit/debit cards as a form of payment. You can choose to be automatically billed on a monthly or yearly basis. Most users are fine with this but need to also be aware that:

  • We do not accept PayPal. However, we are working on a way to include this in the future. You can keep tabs on what we’re up to on our Zapier Updates blog.
  • We do not invoice before payment, only after.
  • We do not accept ACH payments.

Privacy/Security Resources#

Security Questionnaires and NDAs#

We're currently not offering Custom Terms, MNDAs, or security questionnaires/reviews at the moment. However, we're working on streamlining our Enterprise Engagement process for the future.

In the meantime, giving us feedback and letting us know more about your requirements using this form will help us make sure we’re checking as many boxes as possible moving forward.

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