Polling#

Polling is the process of repeatedly hitting the same endpoint looking for new data. We don't like doing this (its wasteful), vendors don't like us doing it (again, its wasteful) and users dislike it (they have to wait a maximum interval to trigger on new data). However, it is the one method that is ubiquitous, so we support it.

It is also closely tied into how we handle deduplication.

That said, we support REST Hooks, so if you like to make your users and servers happy, implement hooks!

If you don't use classic GET with your API to retrieve lists of objects - you can use our scripting API to customize the polling request with a different method and body.

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