New for Our Intercom Integration: Convert Leads to Users

Hannah Herman
Hannah Herman / September 16, 2019

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email. Connecting Intercom to 1,500+ apps using Zapier means it's easier than ever to stay in touch.

With a recent update to Intercom's Zapier integration, you can now convert leads to users when trigger events happen in the apps you use most. This new Action is perfect for sales or marketing teams who rely on Intercom to communicate with customers throughout the entire customer journey. For example, once a lead makes a purchase and converts, Zapier can recategorize them as a customer in Intercom so they receive the most appropriate outreach. Reach out to all your customers the right way, at the right time—no matter where they are in the customer lifecycle.

→ Automate your customer communication with Zapier's Intercom integrations.