https://zapier.com/blog A blog about productivity, workflow automation, company building and how to get things done with less work. Wed, 30 Sep 2026 02:39:15 GMT https://zapier.com/blog/zapier-connector-in-muse Zapier today announced that its connector is now available in Meta's Muse agent. Once authorized, users can connect Muse to more than 9,000 apps and 40,000 actions through Zapier MCP. With Zapier MCP, Muse can take action across the tools your team already uses, but only the specific apps and actions you approve. That gives everyone from individuals to enterprises a secure way to run Muse as an always-on agent. For example, give Muse read-only access to your CRM and permission to post in Slack, Zapier Editorial Team Tue, 29 Sep 2026 04:00:00 GMT https://zapier.com/blog/zapier-connector-in-muse https://zapier.com/blog/best-llm Large language models (LLMs) are what most people think of when they think of AI. They're what you're interacting with in ChatGPT and Claude, they write the code generated by Claude Code and Codex, and they power other AI features like Google's AI answers and Apple Intelligence. If something has a chatbot, some kind of text generator or text summarization built in, or writes code or automates your computer, it almost certainly uses an LLM. LLMs have been studied in research labs since the late 2 Harry Guinness Tue, 29 Sep 2026 04:00:00 GMT https://zapier.com/blog/best-llm https://zapier.com/blog/meta-ai-muse-spark Meta has shifted to a new flagship AI model called Muse Spark and sent the Llama "herd" of models to the farm upstate. It's a dramatic but understandable shift in AI strategy from the company that was once pioneering open models.  Muse Spark is a multimodal reasoning model, and unlike the Llama models, it's a closed-weight proprietary model. You won't be able to download it from Hugging Face or run it on your own machine for any reason. There are several other AI products also under the Muse ban Harry Guinness Tue, 29 Sep 2026 04:00:00 GMT https://zapier.com/blog/meta-ai-muse-spark https://zapier.com/blog/automate-claude With every new model release, Claude tops almost every benchmark. And chatting with Claude makes it clear why: it's good at everything. But while there's power in a back-and-forth conversation, you can accomplish a lot more when you use Zapier to connect Claude to the rest of your apps and let automation carry out entire workflows for you. Here's how it works. Table of contents: Add Claude's brain to your existing workflows Automate workflows directly from Claude Claude automation FAQ Add Claude Steph Spector Mon, 28 Sep 2026 07:00:00 GMT https://zapier.com/blog/automate-claude https://zapier.com/blog/ai-models-on-zapier Staying up to date on the latest AI models is like trying to keep my house vacuumed in the height of my dog's shedding season (a losing battle). New AI models drop practically every week, and it's not exactly obvious which ones deserve a spot in your workflows. This guide is your cheat sheet, with every model you can automate on Zapier right now, sorted by provider. If you just want to cut to the chase and find out which model you should be using for which task, that's what AutomationBench is fo Nicole Replogle Mon, 28 Sep 2026 05:00:00 GMT https://zapier.com/blog/ai-models-on-zapier https://zapier.com/blog/google-docs-formatting-tips We all have our reasons for loving Google Docs. (Mine is that it keeps my computer desktop clean—thanks for asking!) And while Google Docs isn't generally known for its looks, it has a whole load of features that help you add some flair to your documents. Unfortunately, Gemini for Google Docs can't help you with the aesthetic side of things (yet), so you'll have to do it manually. Let's cut to the chase: here are a few of my favorite Google Docs formatting tips. Add a signature Use subscript or Katie Paterson Mon, 28 Sep 2026 05:00:00 GMT https://zapier.com/blog/google-docs-formatting-tips https://zapier.com/blog/claude-ai I've been using Claude long enough to remember when the main selling point was that it was a nicer chatbot to talk to than the alternatives. (That's still true, for what it's worth.) But Claude no longer just talks to you about your work; it also does your work for you. You can give Claude a project, head off to make a coffee, and check in occasionally when questions pop up. For enterprises looking to get real productivity gains from AI, Claude has become the default choice. And Claude is equall Ryan Kane Mon, 28 Sep 2026 04:00:00 GMT https://zapier.com/blog/claude-ai https://zapier.com/blog/natural-language-generation A few days ago, my fitness app congratulated me on a "great week of activity" with a poetic recap of where I "crushed it." I had spent most of that week visiting family, moving from the couch to the kitchen to the guest bedroom at the speed of continental drift. The app took my step counts, clearly rounded to the nearest thousand, and phrased them generously. Once you start noticing those AI quips, it's hard to stop; and it's not just on your fitness apps. There's the recap at the top of your an Ben Lyso Mon, 28 Sep 2026 04:00:00 GMT https://zapier.com/blog/natural-language-generation https://zapier.com/blog/best-kanban-apps If you're managing a project that's a bit too complex for a to-do list app but not complex enough that it requires a full-on project management app, you're looking for a Kanban app. I've used Kanban apps a lot over the years to manage totally different kinds of projects: as a blog manager to run a content calendar, as the head of a marketing department to manage projects with my team, and I still use it today as a freelancer to juggle projects and clients. I even recently made a Kanban board for Katie Paterson Mon, 28 Sep 2026 04:00:00 GMT https://zapier.com/blog/best-kanban-apps https://zapier.com/blog/hubspot-ai-tools My local grocery store decided to be insufferable a few weeks ago and rearrange the aisles. I used to be able to walk through that place blindfolded if I wanted to. Now, it takes me 10 minutes to find the right beans because, for some reason, the dried and canned varieties are multiple aisles away (who does that?).  HubSpot AI tools are also remodeling. Within the past few years, Breeze Studio became Agent Builder, Breeze Agents became Agent Hub, and three other naming changes came and went. I'l Ben Lyso Mon, 28 Sep 2026 04:00:00 GMT https://zapier.com/blog/hubspot-ai-tools https://zapier.com/blog/best-resume-builder Searching for a job is becoming a job of its own. With so many open positions, tests, and interview stages, joining the workforce or moving up is becoming harder. And with screening software automatically disqualifying candidates, the chances to get some 1-on-1 time with recruiters grow thin. But you have something powerful in your corner: AI-powered resume builders can help you generate a starting resume from scratch, optimize an existing one, and help you adapt it to every single job opening y Miguel Rebelo Thu, 24 Sep 2026 05:00:00 GMT https://zapier.com/blog/best-resume-builder https://zapier.com/blog/best-ai-social-media-management Click publish, exhale. Start again. Tomorrow's post doesn't write itself. What are people discussing right now? Dive into analytics, surface trends, reply to 15 DMs. And then you go viral, your sales dashboard goes through the roof—but no more free time for you in the next three weeks. Congratulations? The content hamster wheel isn't going away, but AI is here to help you run faster, with more control, and higher capacity to react to trends. It can listen in on social conversations that matter t Miguel Rebelo Thu, 24 Sep 2026 05:00:00 GMT https://zapier.com/blog/best-ai-social-media-management https://zapier.com/blog/jotform-vs-typeform Back when I was scrolling through my first website in the mid-'90s—I'm almost certain it was SpaceJam.com—web forms were still in their nascent stage. Websites were treated more as one-way communication devices, like newspapers. Forms changed all that. At first, forms were clunky HTML elements that you had to pinch-and-zoom to interact with on small screens. Eventually, Jotform, Typeform, and other online form builders came along to improve the user experience and boost conversions. Jotform and Ryan Kane Thu, 24 Sep 2026 04:00:00 GMT https://zapier.com/blog/jotform-vs-typeform https://zapier.com/blog/claude-code You've probably used software built with Claude Code, maybe even already today. Companies like HubSpot and Atlassian use it to fix bugs and ship new features, and Anthropic itself reports that 80% of Claude's code was generated with its AI coding tool. Originally built for engineers, Claude Code packs a wide range of capabilities to speed up the software development process. But it's so easy to pick up that non-technical folks have jumped in to build their custom tools and prototypes, too. I'm s Miguel Rebelo Thu, 24 Sep 2026 04:00:00 GMT https://zapier.com/blog/claude-code https://zapier.com/blog/jev When you ask an LLM to give you a confidence score for any decision it makes, you get vibes. I've built tools where the model said it had 95% confidence in a response, and then promptly changed its tune when I asked again 30 seconds later. This makes it hard to control hallucinations or imprecision, and it's a big barrier to fully automating segments of workflows, such as a complex customer support routing system. And then Jev hit the scene. It's a decision-making AI model that's not an LLM, can Miguel Rebelo Thu, 24 Sep 2026 04:00:00 GMT https://zapier.com/blog/jev https://zapier.com/blog/claude-models Anthropic's Claude family has four primary models: Haiku, Sonnet, Opus, and Fable. The version numbers are inconsistent between them; as I write this, Opus 5.5 and Sonnet 5.5 just dropped, Fable 5.1 came out on September 1, 2026, and Haiku is still on 4.5 and launched in October 2025—though a new model is due out soon. There's also Mythos, but the general public doesn't have access to that.  All four Claude models are incredibly capable. Even the smallest model, Haiku, is better than the best fr Harry Guinness Thu, 24 Sep 2026 04:00:00 GMT https://zapier.com/blog/claude-models https://zapier.com/blog/ai-watermark AI-generated content isn't always easy to spot, which can lead to tricky situations, to put it lightly. As a result, most of the major AI companies now automatically add watermarks to the images, videos, and—increasingly—text their models generate.  If you create an image with ChatGPT or get Claude to write your press release (or do your homework), it may now include a secret sign that it was AI-generated—or, at the very least, that you used AI to assist you. Part of this is because of legal req Harry Guinness Thu, 24 Sep 2026 04:00:00 GMT https://zapier.com/blog/ai-watermark https://zapier.com/blog/automate-chatgpt OpenAI is rolling out new models all the time, and you can see the improvements and power even in a quick back-and-forth with ChatGPT. But as much as we all love shooting the breeze with an AI chatbot, the real question is how you can put the AI models to use in your work. All of ChatGPT's state-of-the-art models are available in Zapier. That means you can add ChatGPT-powered steps to your existing workflows, or securely access and take action in apps directly from ChatGPT, without ever leaving Steph Spector Wed, 23 Sep 2026 07:00:00 GMT https://zapier.com/blog/automate-chatgpt https://zapier.com/blog/jobber-ai-transformation-leader When companies talk about AI transformation, they often start with what they rolled out: the model, the license, the training program, or the pilot. Ethan Schwandt started somewhere more useful: the work. As Senior Manager, Talent Acceleration at Jobber, Ethan helped employees recognize where AI and automation could remove a recurring handoff, reduce manual work, or make information easier to act on. He paired that opportunity-spotting with practical enablement, clear governance, and hands-on su Rob Ayre Wed, 23 Sep 2026 04:00:00 GMT https://zapier.com/blog/jobber-ai-transformation-leader https://zapier.com/blog/biorender-sales-followup Jocelyne (Joce) Mendez-Guzman is no stranger to the Zappy Awards. In 2025, she won our Operations Automator of the Year for a workflow that processed accounts receivable tickets 69% faster. With that win under her belt, she moved into BioRender's RevOps team, where her work now supports teammates across GTM. This year, she’s back as the 2026 Sales AI Builder of the Year, helping those teams follow up on calls 85% faster. Joce built a follow-up system her reps can trust, giving GTM teams speed wi Rob Ayre Wed, 23 Sep 2026 04:00:00 GMT https://zapier.com/blog/biorender-sales-followup https://zapier.com/blog/zappy-awards-winners-2026 Most companies still measure AI by what they roll out: seats bought, licenses assigned, and pilots launched. Those numbers prove that the company has started. They don’t prove anything changed. The 2026 Zappy Award winners measure it differently. Every one of them moved a number that their business already reports on. At Galgo, the rate of invalid delivery evidence fell from about eight percent to under two percent across more than 3,000 monthly submissions. At Youtech, $213,000 in phone revenue Rob Ayre Wed, 23 Sep 2026 00:00:00 GMT https://zapier.com/blog/zappy-awards-winners-2026 https://zapier.com/blog/youtech-phone-revenue-attribution Making invisible revenue visible Justin Hallman runs PPC campaigns at Youtech Agency. Every paid click has a cost. The harder number to see is what that click becomes: a qualified lead, a proposal, a signed contract, or a completed project. Most agencies optimize toward the signals Google can see—clicks, calls, and form fills. Justin built a way to connect those signals to the real outcomes they drive for their clients. The blind spot costing clients money The idea started in an unrelated client Rob Ayre Wed, 23 Sep 2026 00:00:00 GMT https://zapier.com/blog/youtech-phone-revenue-attribution https://zapier.com/blog/compucom-it-systems-bridge Nicholas Francoeur manages infrastructure technology for Compucom, a 5,000-employee company running technology deployments and on-site support across hundreds of client sites nationwide. When off-the-shelf tools couldn't handle complex field operations at the scale he needed, Nicholas did not wait for vendors to catch up. The disconnect that costs hours every day Technicians spent entire eight-hour shifts manually logging 50 to 100 hardware assets per site. They photographed equipment, then hand Rob Ayre Wed, 23 Sep 2026 00:00:00 GMT https://zapier.com/blog/compucom-it-systems-bridge https://zapier.com/blog/galgo-delivery-evidence-ai-review Ignacio Piñeiro runs operations at Galgo, a fintech that lends money for motorcycles across Mexico. Every loan he approves hinges on a simple question: Did this delivery actually happen as it should? Three thousand photos, one last chance Each motorcycle Galgo finances requires proof of delivery — a photo of the customer with their new vehicle — before they can start collecting the loan. That photo is the company's main defense against delivery fraud. If fake, wrong, or low-quality evidence slip Rob Ayre Wed, 23 Sep 2026 00:00:00 GMT https://zapier.com/blog/galgo-delivery-evidence-ai-review https://zapier.com/blog/figma-background-check-triage Ariel Chen coordinates People Operations at Figma, where a two-person team tracks over 100 background checks each month across 12 countries. In a role where a missed screen can delay someone's start date or create compliance issues, Ariel built a system her team can rely on. When every screen says “pending” Figma hires globally, and international background checks often take longer than the two-week lead time between onboarding cohorts.  But every background check showed the same generic "pendin Rob Ayre Wed, 23 Sep 2026 00:00:00 GMT https://zapier.com/blog/figma-background-check-triage