Welcoming Customer Champion Erin Chock

Erin Chock
Erin Chock / Published June 10, 2016

A note from Wade Foster, Zapier CEO: Taking care of Zapier users requires a ton of resourcefulness, so we love to have that trait on our support team. That's why I'm excited to welcome Erin Chock to the Zapier support team. Erin has spent time directly in customer care, onboarding, quality assurance and training. With one conversation you can tell how deeply Erin cares about people. Please help us give Erin a warm Zapier welcome.

Before Zapier

I’m Erin, a new Customer Champion. Before joining Zapier, I was at a unified communications company here in Portland, Oregon doing product adoption and QA. I got my start in customer care, though, and have always really enjoyed making people’s days a little brighter.

At Zapier

I found Zapier while trying to keep myself more on-track with my todo list. I had been struggling to find a way to automatically add only todo items with due dates and times to my calendar and was immensely satisfied to discover a Zap that would do just that!

From that point on, I became addicted to thinking up new ways to improve both personal and professional workflows with Zapier. The possibilities were endless! I found myself recommending the site to friends and colleagues all the time, and when I saw an opportunity to join the company, I jumped on it.

Now that I’m part of the team, I’m really looking forward to spreading the automation love. I think it’s so exciting that individuals and organizations can fill gaps in app functionality using our tools, without a lot of setup and heavy lifting. If anyone needs a hand on that journey, I’m here to help!

More About Me

I’m originally from sunny Hawaii but have acclimated well to life in the more, shall we say, “moody” Pacific Northwest. If I’m not out in the woods with my too-smart-for-her-own-good jindo dog, you can probably find me curled up in a cafe with a good book or practicing taiko at one of our local studios.

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