Amanda Cotter is an Oregonian and Support Operations Manager at Zapier. When she's not working, she's usually at Disneyland, thinking about Disneyland, or planning Disney vacations for her friends.
5 tips for effective customer support during a crisis
I've been working in customer support for 10 years (more if you count my retail work during my time in school), and one thing I can say for sure is that people in customer support exude empathy. Like, ooze it. It makes sense.
By Amanda Cotter
6 min read
Most recent articles
Get productivity tips delivered straight to your inbox
We’ll email you 1-3 times per week—and never share your information.