Articles that mention "Freshdesk"
Showing 1-6 of 6 articles
The 7 best live chat apps for sales in 2021
Live chat isn't just for customer support anymore: you'll now find most companies using chat to nurture leads and drive sales. But the sales chat app market isn't quite as developed yet, so put the options through the wringer and see who came out on top.
By Chris Hawkins
14 min read
Customer Service Software Showdown: Zendesk vs. Freshdesk
Customer service is the lifeblood of a modern business. Seventy percent of consumers in the United States report spending more money—and preferring to do business—with a company that delivers better customer service.
By Jeremy Moser
7 min read
How a Tech Support Company Cuts Out 5 Hours of Manual Work Every Week
It's 3:47 p.m. on Friday afternoon. You can taste the weekend and it's pumpkin spiced. But then you check your to-do list. You forgot about the week's data entry. Now you need to go into application A and make sure the payment went through.
By Joey Blanco
2 min read
Snap Kitchen Automates Customer Care and Saves Hours Every Week
Eating healthy has its share of challenges: From the cost associated with natural, organic, and/or local products to the amount of time you might spend shopping for ingredients and everything else involved.
By Joey Blanco
3 min read
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