I've been using Slack as my main form of work communication for over two years. And still, every day, I discover a new feature that gives me 😍. First I discovered I could turn off the red dot, which removed a major potential distraction. Then I found out about autoreplies, which saved me a decent amount of time. And then I learned about creating custom emoji, which undid all the productivity gains I'd made from the first two.
A few of my discoveries gave me a serious aha moment. So if you're on your way to being a Slack power user, here are four features that will change the way you work.
If you use Slack as your communication hub, you want it to talk to your other apps. Take a look at a few automations you can set up for Slack to streamline your workflows.
Hit return without sending
I cannot count the number of times I've pressed enter too early on a Slack message. Sometimes it's a slip of a finger and ends up looking like this:
But other times I send a message in the middle of a thought, when what I meant to do was add a line break to continue my very well-thought-out and game-changing message that now everyone will think is incomplete. And then, of course, there are the times I quickly hit
command + V and
return because muscle memory, only to realize that I accidentally pasted a link to People.com that I'd texted to my mom the night before.
My coworker Matt tipped me off to a solution. Click on your name, and select Preferences. Then go to the Advanced tab, and select Start a new line.
Now, whenever you hit
return, you'll get a line break. You'll need to use
Ctrl + Enter or
command + return to send the message. That means you'll never accidentally send a message when you meant to insert a line break.
Pro tip: if you're used to pressing
return to send, you'll definitely end up with lots of unsent messages, so be sure to check your
Drafts folder every so often.
Set a Do Not Disturb schedule
The Do Not Disturb feature on Slack works magic. Because no matter how hard you try to ignore the notifications when they're on, you will not—especially if you have Slack on your phone. By turning on Do Not Disturb, all your notifications will be muted.
You can manually turn notifications off whenever it's time to focus or it's after hours, but then you'd have to remember to do that, which is clearly not happening. Instead, use Slack's Do Not Disturb schedule feature. In the Notifications tab in your preferences, scroll down to Do Not Disturb, and check the box. Then select the hours you want.
A lot of us at Zapier also use Clockwise to automatically turn off notifications during Google Calendar meetings. Or, if you want the minute-by-minute control but still want to save time, you can use natural language to tell Slack what to do. Type
/dnd and then the amount of time you want your Do Not Disturb on. For example,
/dnd for 15 minutes or
/dnd until tomorrow, and that'll do it. (Note: you can do this in any channel or DM—it won't show up for anyone else.)
If you want to be even more transparent about what you're up to, you can also use Zapier to automatically update your Slack status.
Exclude busy channels from search results
Every company has a channel (or two or fifty) that's noisy. At Zapier, the main culprits are our #feed channels that post via bot. So much content comes into these feeds that it can muddy up any searches you try to do. For example, if I search
You can always add search parameters to only search in a certain channel. But if you're looking for something specific from the archives and don't know which channel it was in, that won't help. Instead, in the Advanced tab of your preferences, add channels to exclude from search.
Whenever you search, Slack will ignore messages in the channels you excluded.
Remind yourself (and others) to do things
Every day, I walk into a room to do something and then start doing something else and never end up doing the first thing. And every day, I tell someone on Slack who asks if I have a second to talk, "yeah! just give me five minutes," and then 45 minutes later, they way-too-kindly DM me to ask if I'm ready.
But it doesn't make sense to add those kinds of things to a to-do list or schedule a calendar event for them. Instead, Slack can remind you. Click the three dots that appear when you hover over a message, click Remind me about this, and select the reminder time.
Or you can customize your reminder using a slash command. Type
/remind and the channel name (or Slack handle), followed by what the reminder is about and when you want the reminder to come up. For example
/remind #team-content to debate how to write percent / per cent / % at 4:55. The reminder will be posted in the channel (or sent directly to the user), and then at the designated time, the reminder itself will pop up.
Just like with the
/dnd command, you can type this one in any channel or DM—it won't show up for anyone else except the people tagged. If you're reminding an individual, they'll get the reminder as a DM from Slackbot.
Once you've started using these features, your workflows will be streamlined. That means you can get back to making more custom emoji for your dog.