A blog about productivity, workflow best practices, company building and how to get things done with less work.


Archives for August 2012

Managing events can be a huge pain. Managing tickets, venue, sponsors, swag, and a never ending list of check boxes of things to do can overwhelm quickly.

Luckily event management tool, [Eventbrite][e] takes the pain out of selling tickets so that's one less thing to worry about.

Eventbrite really is an event managers savior, but if you could make it work with other services you could really boost the success of not only the event, but also follow up after the event. So here's some of our users favorite Zaps for supercharging their events with Eventbrite.

Tracking events with your other events

Eventbrite Google Calendar

Sometimes it's the simple things like making sure your Eventbrite events are right there with all your other events. And there's nothing more popular than keeping your daily schedule straight like Google Calendar.

So use the Eventbrite Google Calendar integration to make sure Eventbrite events are right there on your calendar where you won't forget them.

Following up with attendees via Email

Eventbrite AWeber

One of the easiest things you can do to recapture the attention of your event attendees is to follow up via email. So wouldn't it be great to add attendees to a mailing list where you can said news updates, product information, and event information?

With Eventbrite integrations for MailChimp, AWeber, and Campaign Monitor you can automatically sync new Eventbrite attendees to your mailing list.

Keep track of attendees

Eventbrite Highrse

Similar to email lists, it can be really handy to have an event attendees information stored in a CRM so your sales team or support team can remember to follow. That's where the Eventbrite Highrise or Capsule CRM take center stage.

Automatically have a complete contact list of your Eventbrite attendees with relevant contact information on hand for future use using the Zapier Eventbrite CRM integrations.

Instant alerts

Eventbrite HipChat

Often times you need to take immediate action for new potential attendees.

You can use Zapier to send instant alerts to HipChat, Google Talk, Pushover and whole slew of other apps so you can make sure to take action just as soon as you know about a new subscriber.

Getting Creative

Of course there's lots of other tips and tricks for getting the most out of Eventbrite. Check out the Zapbook to see what others are doing or share in the comments your favorite Eventbrite integrations.

About the Author

Wade Foster is a Co-founder and CEO at Zapier. He likes to write about process, productivity, startups and how to do awesome work.

Today Yammer announced a slew of new partners including Zapier. Lucky for them an integration with Zapier comes with instant integrations to 75+ other services.

Many users are already using Yammer and Zapier to create the ultimate company feed. These feeds revolve around sales, marketing, support, development and more, but the bottom line is companies and people like you are getting work done faster because Yammer keeps them informed and that happens because a variety of Yammer integrations.

Here's some of the magic that is already happening.

Tracking Support Requests

Zendesk Yammer Integration

Providing great support usually boils down to one thing: timeliness. If you can answer a customers query in less than 10 minutes odds are they'll be a raving fan. But it's not really feasible to be hitting refresh all day on the support queue.

Instead you can setup Zaps to send new Zendesk tickets, HelpScout conversations or Desk Cases into your Yammer activity or message feeds.

Seeing the Sales Funnel

Salesforce Yammer Integration

If you aren't directly involved with sales it can be easy to lose track of what might be coming down the pipeline. That's where pushing new Salesforce leads or new Highrise deals into your Yammer activity or message feed can be a big boost. Plus watching a stream of potential deals fly by all day can be a lot of fun.

Keeping Track of Yammer

Yammer Google Talk Integration

Sometimes Yammer isn't where you spend your day, but you would like to know what's happening in the Yammer social sphere. That's where sending new Yammer messages or activity to your HipChat room or private IM like Google Talk can be really helpful.

Getting Creative

There's a whole slew of other popular Yammer integration to explore. Check out any of the pre-made Zaps or create your own and tell us about your creations.

About the Author

Wade Foster is a Co-founder and CEO at Zapier. He likes to write about process, productivity, startups and how to do awesome work.

The Zapier team is a big fan of the core message behind the App.net platform: users and developers should come first, not advertisers. Since Zapier wouldn't exist without open access to APIs, we can't sit on the sidelines and be uninvolved.

On that note, we're proud to announce that Zapier now supports App.net (both literally and figuratively). Currently the trigger and action endpoints are a little thin as their API is currently being fleshed out, but we're excited to see what's next.

Watch me add App.net to Zapier.

As a bit of an experiment, I recorded myself creating the first 2 endpoints (trigger on a new post to the personalized stream and create a new post) from scratch on our developer platform. The fact that the video is right at 20 minutes in length is a testament to the thoughtfulness that App.net is applying to their API design.

Sidenote: If you aren't familiar with Zapier - the one sentence pitch is: non-technical users use Zapier to push data between web services without understanding how APIs work. You can try it here. We also have a platform where developers can add applications (both internal and public) to Zapier.

If you don't have 20 minutes to spare, let me recap the video: in 20 minutes I went from getting our activation email from App.net to...

  1. perusing the App.net docs
  2. creating a developer app in Zapier and App.net
  3. setting up the OAuth settings
  4. mistakenly creating a trigger from my user stream
  5. correcting it to reflect my personalized stream
  6. testing the stream trigger by pushing to Google Talk
  7. adding the "create post" action
  8. testing the action by posting from Zapier
  9. finally, showing how to clean up the fields a user gets from a trigger

Finding a logo and wrapping up the next 4 endpoints (for a total of 6) took another 10 minutes or so, though I did that off camera. All in all it took about ~30 minutes to add an app to our platform, which I am pretty proud of.

What's next?

We're excited to see how App.net's journey plays out and wish it the best. We'll be following it closely. If you'd like to integrate your App.net account with any of our 70+ supported services, we encourage you to try it out here.

If you're a dev and have a second, we'd love it if you'd check out our developer platform and give us feedback (the chat is in the bottom right, we love talking to devs!).

About the Author

Bryan Helmig is a co-founder and developer at Zapier, self-taught hacker, jazz/blues musician and fine beer and whiskey lover.

Visit the updated post here!

Instant Payment Notifications or IPNs let you or your applications get notified of new PayPal transactions. It's pretty cool because now your applications can fulfill orders, refunds when they receive a notification from PayPal.

But if you found this post, odds are you just realized PayPal doesn't let you use more than one IPN and you need to use more than one! Then if you Googled around for a solution you've realized that unless you know a scripting language you're probably out of luck.

Well the good news is there's a pretty simple solution with Zapier.

The Solution

Using Zapier you can setup any number of PayPal to Webhook zaps. Zapier serves as an amplification mechanism for as many IPN URLs as you need.

To get started use this Zap that uses the PayPal "All Transactions" trigger and the WebHook "POST" Action then follow the steps.

  1. For Step 1 give PayPal the Zapier URL (something like https://zapier.com/hooks/paypal/?cid=1234) and place it in your IPN settings for PayPal. Make sure to save the old IPN URL that you are currently using at PayPal.
  2. On Step 2 give Zapier the URL you want PayPal transactions to be sent to and make sure that "Payload Type" is set to "form"
  3. Skip steps 3 and 4 and enable your Zap.
  4. Need to do it with another IPN? Repeat this process, but you can skip step 1 this time around!

Using notification URLs?

Also, a common problem is that your notification_url is set at the button level which overrides the IPN you set in your PayPal settings. This is a simple fix! Just choose one of the below:

  1. Remove the notification_url setting entirely from your button and let the PayPal settings be the default.
  2. Change the notification_url in your code to the Zapier IPN hook URL.

And of course, you can follow the above directions to ensure that each URL gets its notifications.

And that's that! No code and no dealing with PayPal. Let us know if you need any help setting this up.

I've provided a screenshot of what Step 2 in the Zapier flow should look like below for assistance.

Zapier PayPal Webhook

About the Author

Wade Foster is a Co-founder and CEO at Zapier. He likes to write about process, productivity, startups and how to do awesome work.

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