Add new Intercom conversations as Zoho Desk tickets
While it is easy to convert Zoho Desk chat conversations into tickets, it is now equally easy to convert Intercom chat conversations into tickets. This integration truly takes multi-channel customer support to the next level.
While it is easy to convert Zoho Desk chat conversations into tickets, it is now equally easy to convert Intercom chat conversations into tickets. This integration truly takes multi-channel customer support to the next level.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Create Ticket
Creates a new ticket for customer requests.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
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Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
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