Zoho CRM + FreshBooks + WHMCS Integrations
How to connect Zoho CRM + FreshBooks + WHMCS
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With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Zoho CRM, FreshBooks, and WHMCS. And don’t forget that you can add more apps and actions to create complex workflows.
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew User
Triggers when a new active user is added to your Zoho CRM account.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planModuleRequired
Entry IDRequired
File name
Attchment FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LeadRequired
Notify lead owner
Notify new entity owner
Account ID
Account to which the lead need to be merged.
Overwrite
If set to true Account name of the above selected Account will be replaced by the Company name.
Contact ID
Contact to which the lead need to be merged.
Assign to
User ID to which the new contact/account ownership to be assigned.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ModuleRequired
Select the module you want to update an entry in.
LayoutRequired
Select the layout you want to use to update the entry with.
Entry IDRequired
Entry ID to update
Trigger
Choose the triggers related to this entry which needs to be executed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ModuleRequired
LayoutRequired
Trigger
Choose the triggers related to this entry which needs to be executed
duplicate check fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ModuleRequired
Field nameRequired
ValueRequired
Connection should be of 'Administrator' privilege to fetch all entries in the module, otherwise the entries owned by respective users will only be returned.
ActionThis is an event a Zap performs.SearchFind existing data in your appE-mailRequired
LayoutRequired
Select the layout you want to use to create a lead with.
Trigger Workflow?
If "yes", we will trigger any further workflows, approvals, or blueprints inside Zoho. If "no", we will not.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundAccountRequired
Select the Business for which you would like to look for a new client.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like look for a new expense
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to look for a New Client.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like to look for a New Filtered Invoice.
StatusRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like to look for a New Payment.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like to look for a New Staff Member.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like look for a new expense
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to Add a Payment to an Invoice.
AmountRequired
Date
Invoice IDRequired
Payment Type
Defaults to "Check" if left blank.
Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Estimate.
CustomerRequired
Create DateRequired
Date estimate was created, YYYY-MM-DD format.
Estimate Number
User specified and visible estimate ID. Maximum length of 10 characters.
Organization
Name of organization being estimated.
First Name
First name of client on estimate.
Last Name
Last name of client on estimate.
Visibility State
Discount Value
Currency Code
Three-letter currency code for estimate.
Language
Two-letter language code, e.g. "en".
Terms
Address
First line of address on estimate.
PO Number
Post office box number for address on estimate.
Street
Street 2
City
Province
Zip Code
Country
Estimate
Associated estimate number. 0 if none.
Sent ID
User ID of the user who sent the estimate, typically 1 for admin.
Value Added Tax Name
Value Added Tax Number
Notes
Name
Name for the estimate line item(s). To add multiple line items,
Description
Description for the estimate line item(s).
Type
Type for estimate line item, 0 for normal estimate line.
Quantity
Quantity of the estimate line unit, multiplied against the unit cost.
Unit Cost Amount
Unit cost amount, to two decimal places.
Unit Cost Code
Three-letter currency code.
Tax Name 1
Name for the first tax on the estimate line.
Tax Amount 1
First tax amount, in percentage, up to 3 decimal places.
Tax Name 2
Name for the second tax on the estimate line.
Tax Amount 2
Second tax amount, in percentage, up to 3 decimal places.
Send to Customer?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Invoice.
ClientRequired
Currency Code
Like USD, CAD, etc.
Date of Issue
Please choose a date for this invoice. If left blank, the current date will be used.
Days Due From Issue
Adds days to date of issue to set due date. If left blank, the due date will be the same as the date of issue.
Line Item Description
Line Item NameRequired
Line Item QuantityRequired
Line Item Tax1 Name
Line Item Tax1 Percent
Line Item Unit CostRequired
Active Payment Gateway
Notes
Invoice Paid?
Is this invoice paid.
Terms
Discount Amount
Percent amount being discounted from the subtotal, decimal-string amount ranging from 0 to 100.
Discount Description
Public note about discount.
Invoice Number
PO Number
Reference number for address on invoice.
Language
Two-letter language code, e.g. "en".
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Invoice.
AmountRequired
String amount of the income, to two decimal places.
Amount CodeRequired
Three-letter currency code for amount.
Category NameRequired
AmountRequired
Amount of the tax, to two decimal places.
NameRequired
Name of the tax.
Date
The date the income was received, YYYY-MM-DD format.
Note
Payment Type
Optional type of payment made. "Check", "Credit", "Cash", etc.
Source
E.g. Shopify, Etsy, Farmers' Market
Visibility State
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to create a recurring invoice.
ClientRequired
Currency Code
Like USD, CAD, etc.
Date of Issue
Please choose a date for this invoice. If left blank, the current date will be used.
Days Due From Issue
Adds days to date of issue to set due date. If left blank, the due date will be the same as the date of issue.
Line Item Description
Line Item NameRequired
Line Item QuantityRequired
Line Item Tax1 Name
Line Item Tax1 Percent
Line Item Unit CostRequired
Active Payment Gateway
Notes
Terms
Discount Amount
Percent amount being discounted from the subtotal, decimal-string amount ranging from 0 to 100.
Discount Description
Public note about discount.
Invoice Number
PO Number
Reference number for address on invoice.
Language
Two-letter language code, e.g. "en".
FrequencyRequired
How often to send the invoice.
Is Infinite?Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Send an Estimate.
Email RecipientsRequired
Email BodyRequired
Notice this field takes plain-text only.
Email SubjectRequired
EstimateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create a Client.
Create if Client Does Not ExsistRequired
Select Yes if you would like to create the client if they do not exist in the system.
EmailRequired
First Name
Home Phone
Language
Last Name
Mobile Phone
Notes
Organization
Primary City
Primary Country
Primary State
Primary Street 1
Primary Street 2
Primary Zip Code
VAT Name
VAT Number
Work Phone
Currency Code
Quantity
Unit Cost
Description
Credit Note Create Date
The date the credit note is created for.
Credit Note Credit Type
Body
Delay
Days
Late Fee Percentage or Amount
Repeat Late Fee
Late Fee Type
First Tax Name
First Tax Percent
Second Tax Name
Second Tax Percent
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Find a Customer.
Search FieldRequired
Choose a field to search upon.
Search ValueRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appAccountRequired
Select the Business for which you would like to Create a Client.
Search FieldRequired
Choose a field to search upon.
Search ValueRequired
EmailRequired
First Name
Home Phone
Language
Last Name
Notes
Organization
Primary City
Primary Country
Primary State
Primary Street 1
Primary Street 2
Primary Zip Code
VAT Name
VAT Number
Work Phone
Currency Code
Quantity
Unit Cost
Description
Credit Note Create Date
The date the credit note is created for.
Credit Note Credit Type
Body
Delay
Days
Late Fee Percentage or Amount
Repeat Late Fee
Late Fee Type
First Tax Name
First Tax Percent
Second Tax Name
Second Tax Percent
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundStatus
Only trigger off of tickets with these statuses.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planClientRequired
Create Date
The creation date posted for invoice.
Due Date
The date the invoice is due.
Item 1 Description
Item 1 Amount
Item 1 Taxed
Set to true if item 1 should be taxed.
Tax Rate
The rate of tax that should be charged.
Second Tax Rate
The 2nd rate of tax that should be charged.
Payment Method
The payment method for the invoice eg. banktransfer.
Auto Apply Credit
Whether or not to auto apply any available credit from the clients credit balance.
Notes
Any additional notes the invoice should display to the customer .
Send Invoice
Send the "Invoice Created" email to the customer?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planModuleRequired
Entry IDRequired
TagsRequired
Comma separated Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ModuleRequired
LayoutRequired
Trigger
Choose the triggers related to this entry which needs to be executed
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ModuleRequired
Entry IDRequired
Related ModuleRequired
Related Entry IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
API docs for Zoho CRM are located here https://www.zoho.com/crm/developer/docs/api/v2/
HTTP MethodRequired
URLRequired
Requests can only be made to domains associated by this application.
Query String Parameters
These params will be URL-encoded and appended to the URL when making the request.
Headers
Authentication headers are included automatically
Additional Request Headers
Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
Body
Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example,
{"foo": "bar"}is perfectly valid.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.E-mailRequired
LayoutRequired
Select the layout you want to use to create a contact with.
Trigger Workflow?
If "yes", we will trigger any further workflows, approvals, or blueprints inside Zoho. If "no", we will not.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundModuleRequired
Field nameRequired
ValueRequired
Connection should be of 'Administrator' privilege to fetch all entries in the module, otherwise the entries owned by respective users will only be returned.
LayoutRequired
Trigger
Choose the triggers related to this entry which needs to be executed
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundAccountRequired
Select the Business for which you would like look for a new expense
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to look for a new invoice.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to look for a New Expense.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like to look for a New Invoice.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAccountRequired
Select the Business for which you would like to Add a Payment to an Invoice.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to look for a new payment.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like look for a new expense
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to Add a Payment to an Invoice.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.AccountRequired
Select the Business for which you would like to Create a Client.
EmailRequired
First Name
Home Phone
Language
Last Name
Notes
Organization
Primary City
Primary Country
Primary State
Primary Street 1
Primary Street 2
Primary Zip Code
VAT Name
VAT Number
Work Phone
Currency Code
Quantity
Unit Cost
Description
Credit Note Create Date
The date the credit note is created for.
Credit Note Credit Type
Body
Delay
Days
Late Fee Percentage or Amount
Repeat Late Fee
Late Fee Type
First Tax Name
First Tax Percent
Second Tax Name
Second Tax Percent
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Expense.
AmountRequired
CategoryRequired
Client
Date
Notes
Staff MemberRequired
Tax1 Amount
Tax1 amount for expense. If used Tax1 Name and Tax Currency are required. If used with Tax1 Percent Tax1 Amount will not be used in favor of Tax1 Percent
Tax1 Percent
Tax1 percent for expense. If used Tax1 Name and Tax Currency are required. If used with Tax1 Amount Tax1 Percent will be used to calculate amount
Tax1 Name
Required if there is a Tax1 Amount
Tax2 Amount
Tax amount for expense. If used Tax2 Name and Tax Currency are required. If used with Tax2 Percent Tax2 Amount will not be used in favor of Tax2 Percent
Tax2 Name
Required if there is a Tax2 Amount
Tax2 Percent
Tax2 percent for expense. If used Tax2 Name and Tax Currency are required. If used with Tax2 Amount Tax2 Percent will be used to calculate amount
Compounded Tax
Required if Tax2 is used, is Tax2 a compound tax?
Currency
Vendor
Duplicate Estimate?
Account Name
Transaction Id
Invoice Id
Status
Bank Name
External System ID
Has Receipt?
Background Job ID?
External Invoice ID
Markup Percent
Note of percent to mark expense up.
Project
Profile ID
Visibility State
Account System ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Invoice PDF.
InvoiceRequired
Select the Invoice for which you would like to create a PDF.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create a Project.
TitleRequired
Due Date
Project Type
Fixed Price
Fixed price used for flat rate projects
Rate
Hourly rate for hourly projects.
Budget
Active
Complete
Billable
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Create an Expense.
Project
Task
Started AtRequired
Created At
DurationRequired
Duration of the time entry in seconds. Decimal values will result in an error
Is LoggedRequired
Internal?
Client IDRequired
Billed?
Billable?
Active?
Pending Client
Pending Project
Pending Task
Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Send an Invoice.
Email Body
Notice this field takes plain-text only.
Email SubjectRequired
Invoice IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Update an Invoice.
ClientRequired
This will only be used if Create if Invoice Does Not Exist is yes.
Create if Invoice Does Not ExistRequired
Select Yes if you would like to create the invoice if it does not exist in the system.
Append Line Items on UpdateRequired
Select Yes if you would like to append line items on update. Default is to replace line items on update
Currency Code
Like USD, CAD, etc.
Date of Issue
Days Due From Issue
Adds days to assigned date to set due date. Due date will be the date of issue if left blank.
Invoice NumberRequired
Enter the full invoice number.
Language
Estimate
Active Payment Gateway
Line Item Description
Line Item NameRequired
Line Item QuantityRequired
Line Item Tax1 Name
Line Item Tax1 Percent
Line Item Unit CostRequired
Notes
PO Number
Terms
Discount Amount
Discount Description
Body
Delay
Days
Late Fee Percentage or Amount
Repeat Late Fee
Late Fee Type
First Tax Name
First Tax Percent
Second Tax Name
Second Tax Percent
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.AccountRequired
Select the Business for which you would like to Find an invoice.
Search FieldRequired
Choose a field to search upon.
Search ValueRequired
If you are searching by "Invoice Number" please include all prepending zeros. For example, instead of entering "10", you'd need to enter "0000010".
ActionThis is an event a Zap performs.SearchFind existing data in your appAccountRequired
Select the Business for which you would like to Create an Invoice.
Search FieldRequired
Choose a field to search upon.
Search ValueRequired
If you are searching by "Invoice Number" please include all prepending zeros. For example, instead of entering "10", you'd need to enter "0000010".
ClientRequired
Currency Code
Like USD, CAD, etc.
Date of Issue
Please choose a date for this invoice. If left blank, the current date will be used.
Days Due From Issue
Adds days to date of issue to set due date. If left blank, the due date will be the same as the date of issue.
Line Item Description
Line Item NameRequired
Line Item QuantityRequired
Line Item Tax1 Name
Line Item Tax1 Percent
Line Item Unit CostRequired
Active Payment Gateway
Notes
Invoice Paid?
Is this invoice paid.
Terms
Discount Amount
Percent amount being discounted from the subtotal, decimal-string amount ranging from 0 to 100.
Discount Description
Public note about discount.
Invoice Number
PO Number
Reference number for address on invoice.
Language
Two-letter language code, e.g. "en".
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundFirst Name
Last Name
Company Name
Email
Address
City
State
Postcode
Country
Two character country code (e.g. US for United States of America).
Phone Number
Password
The password for this user.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ClientRequired
The client this ticket belongs to.
Name
Only required if not a registered client.
Email
Onlly required if not a registered client.
DepartmentRequired
The ticket department.
SubjectRequired
MessageRequired
Priority
Don't Send Email
Set to "yes" to stop the Ticket Opened mail being sent to the user.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
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How Zoho CRM + FreshBooks + WHMCS Integrations Work
- Step 1: Authenticate Zoho CRM, FreshBooks, and WHMCS.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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