While your customer support team relies on your help desk system, your marketing team uses other tools to manage their efforts. Regularly you most likely need to share the customer issues and pain points with your marketing team to prepare the marketing collateral and help manuals. With Zapier you can automatically create bugs in Zoho Projects whenever new tickets are created in Zendesk.
How It Works
- You have a new ticket in Zendesk
- Zapier adds that as a bug into Zoho Projects
What You Need
- Zendesk account
- Zoho Projects account with a project
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Triggers when a new user is created.
Attach a file to an existing ticket.
Triggers when a new ticket is added to a view.
Create a new user.
Trigger when a new project is created.
Create a new ticket.
Triggers when a task is created or completed.
Create a new organization.
Triggers when a new bug/issue is created.
Creates a new Project.