OneDesk + Zendesk
Add new tickets in OneDesk as tickets in Zendesk
It can be tricky to align your team when working across different apps. Use this automation to make it simple. After you set it up, new OneDesk tickets will be added to Zendesk as tickets. That way, your team will know what to tackle next without skipping a beat.
It can be tricky to align your team when working across different apps. Use this automation to make it simple. After you set it up, new OneDesk tickets will be added to Zendesk as tickets. That way, your team will know what to tackle next without skipping a beat.
- When this happens...New Item
Triggers when new item is added.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
