When this happens...
ZendeskNew User
Then do this...
MailChimpAdd/Update Subscriber

If you're not adding your support users to your email marketing lists, you might be missing out on potential customer connections. This Zendesk MailChimp integration will get these apps talking, leaving you more time for business. Every time a new user is created in Zendesk, they will be subscribed to a MailChimp list, giving you an easy way to automatically followup with all of your customers.

How It Works

  1. A new user is created in Zendesk
  2. Zapier subscribes this contact to a designated MailChimp list

What You Need

  • Zendesk account
  • MailChimp account with an email list
Zendesk is a Premium integration on Zapier.

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When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Subscriber

Triggers when a new subscriber is added to a list.

Create Ticket

Create a new ticket.

Updated Subscriber

Triggers when a subscriber is added or updated in a list.

Create Organization

Create a new organization.

New Campaign

Triggers when a new campaign is created or sent.

Add/Update Subscriber

Add a new subscriber to a list of your choosing. Can be used to update an existing subscriber too.

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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Share your ideas with MailChimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.

See MailChimp Integrations