Lighthouse + Zendesk
Add new Zendesk tickets to Lighthouse
Providing great support is about responding to every inquiry, and providing help in a timely manner. But these tasks need to be assigned to someone, so you may want to keep track of them in your main workflow. This automation adds a new ticket to Lighthouse every time someone asks for assistance in Zendesk.
Providing great support is about responding to every inquiry, and providing help in a timely manner. But these tasks need to be assigned to someone, so you may want to keep track of them in your main workflow. This automation adds a new ticket to Lighthouse every time someone asks for assistance in Zendesk.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Create Ticket
Triggered when you add a new ticket.
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About Lighthouse
Lighthouse is a beautifully simple issue tracker changing the way thousands manage their issues.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
