When this happens...
ZendeskNew Ticket
Then do this...
HubSpotCreate or Update Contact

Constantly keep your contact list accurate with this Zendesk to HubSpot automation. Set it up, and each time a ticket is received in Zendesk, Zapier will create or update the contact in HubSpot. You can use it to log every interaction you have with a customer, for a quick look at the issues you've already helped them solve.

How It Works

  1. A new ticket is created in Zendesk
  2. Zapier creates or updates a contact in HubSpot

What You Need

  • Zendesk account
  • HubSpot account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Zendesk + HubSpot and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New COS Blog Article

Triggered every time a new article is added to your HubSpot COS blog.

Create Ticket

Create a new ticket.

New Calendar Task

Triggers when a new Calendar Task is created. NOTE: This applies to HubSpot (Marketing), and not HubSpot CRM's tasks.

Create Organization

Create a new organization.

New Social Media Message

Triggered when a message is posted from HubSpot in a selected social media channel.

Add Contact to Workflow

Enroll a contact in a specific workflow.

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Become a Zapier Integration Partner

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

HubSpot is your all-in-one stop for all of your marketing software needs.

See HubSpot Integrations